Review and get answers to the most common questions we get about our business and services.
Looking for help with Customer Success? Check out our customer success FAQs.
Top 5 Sales Frequently Asked Questions
What is the ZenBusiness refund policy?
Buy with confidence knowing that your purchase is 100% refundable minus any expenses we have incurred to begin your formation. Once our payment is sent to the state, however, we cannot accept any cancellations or changes to your filing.
Do you have an error-free guarantee?
While we cannot guarantee an error-free filing, we strive to ensure every order is processed correctly and accurately. If you find a mistake, please contact us as soon as possible so we can get it fixed before your formation is complete.
What do you mean by no hidden fees?
When we say no hidden fees, that’s exactly what we mean. We will only charge you for the services you select and purchase at checkout.
Still Have a Question? Check Our Help Center
Find Answers in Our Help Center
Get help with things like changing your order, securing our compliance services, setting up your domain, adding a business email address, and more!
Sales Team Contact Information
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We are always happy to chat with you during our business hours Monday – Friday from 8am – 8pm Central Time or Sunday from 10am – 7pm Central time.
You can call our sales team during our business hours Monday – Friday from 9am – 7pm Central time or Sunday from 10am – 7pm Central time.
Send Us an Emailfirstname.lastname@example.org
Send an email with your questions to our sales team and a representative will reply back within 1 business day.
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