Review and get answers to the most common questions we get about our products and services.
Looking for help with Customer Service? Check out our customer service FAQs.
We created a helpful article to help you understand how to form an llc and the costs associated with it. You can also review our formation services to find a plan that best fits your budget.
Use our state fee and timing estimator page to review our processing times. We also have this blog post with more information on how long it takes to form an llc.
Buy with confidence knowing that your purchase is backed by our 60-day money back guarantee. If you wish to cancel a subscription or add-on service, please contact customer support within 60 days for a full refund less any state or other third-party fees. After 60 days, we can cancel your subscription or service but no refunds will be issued.
For more information about the refund policy and whats covered, see our Terms of Use page.
While we cannot guarantee an error-free filing, we strive to ensure every order is processed correctly and accurately. If you find a mistake, please contact us as soon as possible so we can get it fixed before your formation is complete.
When we say no hidden fees, that’s exactly what we mean. We will only charge you for the services you select and purchase at checkout.
Get help with things like changing your order, securing our compliance services, setting up your domain, adding a business email address, and more!
Find everything you need to know about our service on our Terms of Use page.
Your privacy is incredibly important to us. Review our privacy policy or email us directly with any questions.
Don’t do it alone.
Our goal is to make business easy. We’ve got experts available by phone to answer questions, 7 days a week. Let us handle the details so you can focus on what you do best.
Amike Dynasty
A big shout out to Pierina D
A big shout out to Pierna D. Thank you for taking your time and explaining the steps to me as I was overwhelmed. Thank you for being so calming and nurturing I will 1000% recommend people just because of the service that you gave me thank you so much and like I told you, you need a raise. God bless.
Christian Friedrich
Evan helped me getting my website…
Evan helped me getting my website published with ease! Turns out I had screwed up a few things on my end but he was kind enough to fix the discrepancies and getting everything taken care of; all within a few minutes!
Maegan
Continually friendly service from ZB
Continually friendly service from ZB. I called their support line and received amazing help from Josh. After a long, stressful day, he managed to put a smile on my face and was able to help me resolve my issue.