Sales FAQs
Review and get answers to the most common questions we get about our business and services.
Looking for help with Customer Success? Check out our customer success FAQs.
Top 5 Sales Frequently Asked Questions
How much does it cost to form a business?
We created a helpful article to help you understand how to form an llc and the costs associated with it. You can also review our formation options to find a plan that best fits your budget.
How long does it take to form a company?
Use our state fee and timing estimator page to review our processing times. We also have this blog post with more information on how long it takes to form an llc.
What is the ZenBusiness refund policy?
Buy with confidence knowing that your purchase is backed by our 60-day money back guarantee. If you wish to cancel a subscription or add-on service, please contact customer support within 60 days for a full refund less any state or other third-party fees. After 60 days, we can cancel your subscription or service but no refunds will be issued.
Do you have an error-free guarantee?
While we cannot guarantee an error-free filing, we strive to ensure every order is processed correctly and accurately. If you find a mistake, please contact us as soon as possible so we can get it fixed before your formation is complete.
What do you mean by no hidden fees?
When we say no hidden fees, that’s exactly what we mean. We will only charge you for the services you select and purchase at checkout.
Still Have a Question? Check Our Help Center
Find Answers in Our Help Center
Get help with things like changing your order, securing our compliance services, setting up your domain, adding a business email address, and more!
Sales Team Contact Information
Chat with us!
We are always happy to chat with you during our business hours Monday – Friday from 8 a.m. – 8 p.m. Central Time or Sunday from 10 a.m. – 7 p.m. Central time.
Call us!
You can call our sales team during our business hours Monday – Friday from 9 a.m. – 7 p.m. Central time or Sunday from 10 a.m. – 7 p.m. Central time.
Send us an Email!
Send an email with your questions to our sales team and a representative will reply back within 1 business day.
Looking For The Fine Print?
See Our Terms of Use
Find everything you need to know about our service on our Terms of Use page. If you have a question, let us know.
Let’s talk about privacy
Your privacy is incredibly important to us. Review our privacy policy or contact us directly with any questions.
