ZenBusiness vs. Tailor Brands

Are you looking to form a new limited liability company (LLC), but you’re not sure which of the many formation services can best assist you? Companies like ZenBusiness and Tailor Brands can do the heavy lifting for you, but how do you know which one you should use? In this ZenBusiness vs. Tailor Brands LLC service comparison, we’ll walk through these companies’ main commonalities and differences.

ZenBusiness vs. Tailor Brands key differences

ZenBusiness and Tailor Brands are both reliable LLC formation services, and either can form a compliant entity. However, we have a few advantages, starting with our strong customer feedback reputation. We have thousands of mostly positive customer reviews available online, whereas Tailor Brands has more of a mixed bag.

Another important difference is that we offer a 100% satisfaction guarantee, while Tailor Brands has a much less forgiving refund policy. If you’d like to learn more about these two service providers, read on to discover all the relevant details.

5 Things They Have in Common

1. Affordable: Tailor Brands and ZenBusiness can save you hundreds of dollars over hiring a traditional business attorney to draft and file your Articles of Organization.
2. Customer Support: Even though you’ll be saving a considerable amount of money, you still won’t be going it alone. With ZenBusiness and Tailor Brands, you have access to helpful customer service reps who can answer your questions. No need to waste time trying to find the answers for yourself.
3. Experience: If you prefer to conduct business with experienced companies, look no further. ZenBusiness and Tailor Brands have each formed thousands of businesses over the years. These are legitimate operations that know how to get the job done right.
4. Additional Services: If you want other business services like ongoing compliance assistance or an operating agreement template, Tailor Brands and ZenBusiness can help you with much more than just your formation itself. There’s no need to shop around at multiple companies when you can get everything you need under one roof.
5. Educational: Looking for more info about business services before you buy? Still thinking about the do-it-yourself route? Whether or not you end up using ZenBusiness or Tailor Brands for LLC service, these companies have online blogs and learning centers that are packed with free information about tons of business topics.

ZenBusiness vs. Tailor Brands Comparisons

Pricing

ZenBusiness: We offer LLC service for free (just pay your state’s fee). If you’re looking for some advanced features, our $199 Pro package adds ongoing compliance assistance, an operating agreement template, an employer identification number (EIN), and faster processing. You also might like our $299 Premium plan, as it adds a business website builder, a domain name, a business email address, and 25+ business document templates.

Tailor Brands: Tailor Brands offers a $0 (+ state fee) LLC service package that only includes the basics of company formation. Its $199 Essential plan adds ongoing compliance assistance and an operating agreement template, while its $249 Elite package adds a website-building tool and some branding features.

Experience

ZenBusiness: We were founded in 2015 in Austin, Texas. Since then, we’ve served 500,000+ customers. We’re a public benefit corporation that provides $5,000 grants to help our customers kickstart their businesses.

Tailor Brands: Tailor Brands was launched by three entrepreneurs in 2015 and is headquartered in New York City. On its website, Tailor Brands says it has served more than 50 million customers, although it doesn’t note how many businesses it has formed.

Customer Support

ZenBusiness: We provide access to our customer service team by phone, email, or web chat. We have expanded availability that even includes Sundays — very few competitors have any weekend availability. We pride ourselves in continuously improving the quality and responsiveness of our customer support, and we believe we compare favorably to the vast majority of competitors in this area.

Tailor Brands: You can reach Tailor Brands by phone or email. You can also submit help requests using the contact form on its website. In our experience, their reps are helpful and courteous, and we haven’t waited too long to hear back from them. However, we couldn’t find any information about Tailor Brands’ hours of operation.

Turnaround Times

ZenBusiness: With us at ZenBusiness, all formation speeds vary based on state capabilities. Also, if you’re in a hurry, you can choose one of our premium packages to speed things up a bit. When compared to other formation services, we’re usually either just as fast or slightly faster. To find out your turnaround time, simply plug in your state and immediately see your estimated processing speed.

Tailor Brands: With Tailor Brands, turnaround times depend on two things. First, each state has its own timelines for processing LLC formation paperwork. Secondly, Tailor Brands takes around 14 business days to file documents for Basic customers, while purchasers of its premium packages get a two-business-day processing speed.

Customer Reviews

ZenBusiness: We excel when it comes to customer feedback, as we have more than 12,000 reviews available online, and nearly all of them are positive. Our clients are clearly satisfied with our services, and they frequently praise our efficiency, along with the general ease of use provided by our platform.

Tailor Brands: While Tailor Brands receives decent customer feedback, with a 3.8 out of 5 average score out of nearly 4,000 reviews on Trustpilot, there are some undesirable trends in its reviews as well. For instance, while 66% of its reviews are perfect scores, 24% of Tailor Brands’ reviews are one-star clunkers.

Ease of Use

ZenBusiness: Forming a new business entity is simple with ZenBusiness. You’ll start by selecting your formation package, then you’ll provide us with some basic information about yourself and your business. After that, we’ll take care of the rest. It doesn’t get much easier than this.

Tailor Brands: Tailor Brands makes the LLC formation process fairly simple. First, you’ll choose your entity type and your state. Then, you’ll walk through several screens where Tailor Brands invites you to purchase add-on services. You’ll then choose your package, provide some basic information about yourself and your business, and submit your order.

Additional Services

With either Tailor Brands or ZenBusiness, you have access to a selection of additional services that can help you grow and maintain your business. As you might expect, these companies offer many of the same services, as either can help you with ongoing compliance assistance, operating agreement templates, registered agent service, and more.

However, there are also some services that are only available from one company or the other. For instance, we provide our customers with invoicing tools and business funding information, which are features that Tailor Brands lacks. However, Tailor Brands has more options for business branding tools than we do.

Which is the right service for you?

Tailor Brands and ZenBusiness have many similarities regarding LLC services but also differ in a few key ways. Furthermore, depending on your specific needs and priorities, your preference may vary. If you’re not yet decided between Tailor Brands and ZenBusiness, let’s review a couple of scenarios that may sway you in one direction or the other.

➦ Choose Tailor Brands if:

If you want a free LLC formation service package from a company with advanced branding and logo tools, Tailor Brands could be worth a look.

🎉 Choose ZenBusiness if:

If you’d like to form your LLC for free (+ state fees), we’re an excellent choice. We also have a much higher volume of positive customer reviews than Tailor Brands. Form your LLC quickly and get more tools to start your dream business.