Are you looking to form a new limited liability company (LLC), but you’re not sure which of the many formation services can best assist you? Companies like ZenBusiness and Tailor Brands can do the heavy lifting for you, but how do you know which one you should use? In this ZenBusiness vs. Tailor Brands LLC service comparison, we’ll walk through these companies’ main commonalities and differences.
ZenBusiness and Tailor Brands are both reliable LLC formation services, and either can form a compliant entity. However, we have a few advantages, starting with our strong customer feedback reputation. We have thousands of mostly positive customer reviews available online, whereas Tailor Brands has more of a mixed bag.
Another important difference is that we offer a 100% satisfaction guarantee, while Tailor Brands has a much less forgiving refund policy. If you’d like to learn more about these two service providers, read on to discover all the relevant details.
ZenBusiness: We offer LLC service for free (just pay your state’s fee). If you’re looking for some advanced features, our $199 Pro package adds ongoing compliance assistance, an operating agreement template, an employer identification number (EIN), and faster processing. You also might like our $299 Premium plan, as it adds a business website builder, a domain name, a business email address, and 25+ business document templates.
Tailor Brands: Tailor Brands offers a $0 (+ state fee) LLC service package that only includes the basics of company formation. Its $199 Essential plan adds ongoing compliance assistance and an operating agreement template, while its $249 Elite package adds a website-building tool and some branding features.
ZenBusiness: We were founded in 2015 in Austin, Texas. Since then, we’ve served 500,000+ customers. We’re a public benefit corporation that provides $5,000 grants to help our customers kickstart their businesses.
Tailor Brands: Tailor Brands was launched by three entrepreneurs in 2015 and is headquartered in New York City. On its website, Tailor Brands says it has served more than 50 million customers, although it doesn’t note how many businesses it has formed.
ZenBusiness: We provide access to our customer service team by phone, email, or web chat. We have expanded availability that even includes Sundays — very few competitors have any weekend availability. We pride ourselves in continuously improving the quality and responsiveness of our customer support, and we believe we compare favorably to the vast majority of competitors in this area.
Tailor Brands: You can reach Tailor Brands by phone or email. You can also submit help requests using the contact form on its website. In our experience, their reps are helpful and courteous, and we haven’t waited too long to hear back from them. However, we couldn’t find any information about Tailor Brands’ hours of operation.
ZenBusiness: With us at ZenBusiness, all formation speeds vary based on state capabilities. Also, if you’re in a hurry, you can choose one of our premium packages to speed things up a bit. When compared to other formation services, we’re usually either just as fast or slightly faster. To find out your turnaround time, simply plug in your state and immediately see your estimated processing speed.
Tailor Brands: With Tailor Brands, turnaround times depend on two things. First, each state has its own timelines for processing LLC formation paperwork. Secondly, Tailor Brands takes around 14 business days to file documents for Basic customers, while purchasers of its premium packages get a two-business-day processing speed.
ZenBusiness: We excel when it comes to customer feedback, as we have more than 12,000 reviews available online, and nearly all of them are positive. Our clients are clearly satisfied with our services, and they frequently praise our efficiency, along with the general ease of use provided by our platform.
Tailor Brands: While Tailor Brands receives decent customer feedback, with a 3.8 out of 5 average score out of nearly 4,000 reviews on Trustpilot, there are some undesirable trends in its reviews as well. For instance, while 66% of its reviews are perfect scores, 24% of Tailor Brands’ reviews are one-star clunkers.
ZenBusiness: Forming a new business entity is simple with ZenBusiness. You’ll start by selecting your formation package, then you’ll provide us with some basic information about yourself and your business. After that, we’ll take care of the rest. It doesn’t get much easier than this.
Tailor Brands: Tailor Brands makes the LLC formation process fairly simple. First, you’ll choose your entity type and your state. Then, you’ll walk through several screens where Tailor Brands invites you to purchase add-on services. You’ll then choose your package, provide some basic information about yourself and your business, and submit your order.
With either Tailor Brands or ZenBusiness, you have access to a selection of additional services that can help you grow and maintain your business. As you might expect, these companies offer many of the same services, as either can help you with ongoing compliance assistance, operating agreement templates, registered agent service, and more.
However, there are also some services that are only available from one company or the other. For instance, we provide our customers with invoicing tools and business funding information, which are features that Tailor Brands lacks. However, Tailor Brands has more options for business branding tools than we do.
Tailor Brands and ZenBusiness have many similarities regarding LLC services but also differ in a few key ways. Furthermore, depending on your specific needs and priorities, your preference may vary. If you’re not yet decided between Tailor Brands and ZenBusiness, let’s review a couple of scenarios that may sway you in one direction or the other.
If you want a free LLC formation service package from a company with advanced branding and logo tools, Tailor Brands could be worth a look.
If you’d like to form your LLC for free (+ state fees), we’re an excellent choice. We also have a much higher volume of positive customer reviews than Tailor Brands. Form your LLC quickly and get more tools to start your dream business.
Get Started with ZenBusiness
Starts at $0 + state fees and only takes 5-10 minutes
Identify the LLC package and services that fit your needs and then get started.
It’s hard not to be a fan of our Starter plan because it’s free as long as you pay your state’s required fee. If you’re looking for some more advanced features, our Pro package ($199 + state fee) adds ongoing compliance assistance, EIN acquisition, an operating agreement template, and faster filing. Meanwhile, our Premium package ($299 + state fee) adds a business website builder, a business email address, a domain name, and 25+ business document templates to the Pro package.
We’re proud to offer New York publication service — see our pricing page for more information about this service. Unfortunately, Tailor Brands doesn’t provide assistance with publication requirements.
Tailor Brands doesn’t have a customer-friendly refund policy. Tailor Brands says it has different refund policies for varying situations, depending on what you bought and when. If you need a refund, you’ll need to email email@example.com and hope they agree to issue it. For what it’s worth, they likely won’t grant a refund for LLC formation service.
On the other hand, we have one of the industry’s most reasonable refund policies. We provide our customers with a satisfaction guarantee that says we’ll grant a refund to anyone requesting one for any reason within 60 days of their purchase. We don’t even have a convenience fee, which is the icing on the cake.
With ZenBusiness, all formation speeds vary based on state capabilities. Also, if you’re in a hurry, you can choose one of our premium packages to speed things up a bit.
Tailor Brands’ turnaround times are primarily based on each state’s formation speeds. In addition, Tailor Brands offers faster internal processing for customers who purchase their premium package rather than the free option.
You can. In fact, plenty of people do form their own LLCs without assistance every day. However, we simply like to caution our readers that because every state has its own requirements to form an LLC, it can be a hassle to familiarize yourself with the details of your state’s specific rules and regulations.
In addition, we appreciate the peace of mind we get from hiring a professional service because we trust their expertise. Services like ours at ZenBusiness can form your LLC for free as long as you cover the state fee.
In our opinion, Tailor Brands’ offering of several helpful branding tools is an advantage over many competitors. As for us at ZenBusiness, we have a far better customer feedback reputation than Tailor Brands, with thousands of positive reviews available online and only a small handful of critical feedback.
We offer registered agent service for $199 per year, and we also provide annual reports for $100 each. Tailor Brands offers registered agent service and annual reports for $199 each per year. It’s worth noting that you can currently only purchase registered agent service from Tailor Brands if you add it to your LLC formation service.
Disclaimer: The content on this page is for information purposes only and does not constitute legal, tax, or accounting advice. If you have specific questions about any of these topics, seek the counsel of a licensed professional.