BizFilings vs LegalZoom

6 Things They Have In Common

1) Affordable: With either BizFilings or LegalZoom forming your LLC, you’ll save hundreds of dollars over hiring a lawyer. Many LLC formations are relatively simple, so an attorney may not be a necessity for you.

2) Customer Support: As opposed to the full DIY route, hiring a provider like LegalZoom or BizFilings gives you access to their customer support networks. If you have a question or concern, simply call or email their service reps to get help rather than trying to figure out the answers on your own.

3) Strong Guarantees: Both of these companies guarantee their services. With LegalZoom, there’s a 100% satisfaction guarantee which ensures that if you’re unhappy for any reason, they’ll refund the fees you paid them. As for BizFilings, they warranty their services against filing defects for the life of your company.

4) Experience: LegalZoom and BizFilings are highly experienced companies with thousands upon thousands of clients. These are legitimate operations that are capable of handling most LLC formations.

5) Additional Services: LLC service is just the tip of the iceberg for these providers. Need a registered agent? Require assistance with federal tax ID (EIN) obtainment? No problem. BizFilings and LegalZoom offer these and many other business services.

6) Efficiency: If you need your LLC formed in a hurry, both BizFilings and LegalZoom have ways to speed up your turnaround time. While expediting an order obviously costs an additional fee, it can be worth it if you’re short on time.

Side-by-Side Comparisons

Pricing

LegalZoom: While LegalZoom does offer a $0 LLC package, the number of upsells can get overwhelming — and expensive. Furthermore, they do not include registered agent service with any of their formation packages, and it costs anywhere from $249-299 per year to add on.

BizFilings: Starting with their $99 Basic package, which includes six months of registered agent (which costs $220/year after that), their packages are all a bit on the expensive side compared to some competing formation services. The Standard and Complete packages vary in price by state but generally don’t have enough valuable features to justify their price points.

Experience

LegalZoom: LegalZoom has served more than 4 million total customers since 1999, with about half of those being business clients.

BizFilings: BizFilings is a highly experienced company with more than 500,000 business formations since it opened in 1996. They’re still not on LegalZoom’s level though.

Customer Support

LegalZoom: LegalZoom offers phone and email support. We reached out twice via the email form on their site, but it took them a full week to respond. The response we received was generic – thanking us for reaching out but not answering our question.

When we contacted them via phone, our question was answered very thoroughly. The representative went into detail about our different options and then sent us an email with their direct extension so that we could reach out directly with questions. Overall, while their customer service via phone is good, their online support could be improved.

BizFilings: BizFilings provides phone and email support, and there is also a “leave a message” feature on the left side of each page on their website. We called the listed phone number, and we were quickly able to navigate through their phone tree to speak with a real person. When we emailed, we received a response the same day after sending it early in the morning. Both their phone and email responses were professional, and they answered our questions thoroughly, even providing additional details that were applicable based on what we asked.

Turnaround Times

LegalZoom: Unlike most competitors, their turnarounds are based on which package you order rather than which state you’re forming in. With their most expensive package, you could receive your finalized business formation documents in 7-10 business days, but their cheaper packages take as long as 30 business days (six weeks).

BizFilings: BizFilings structures their processing speeds the same way LegalZoom does, as they vary depending on how much money you spend on their services. Their cheapest package has a 4-6 week turnaround, which you can cut to 7-10 days with their more expensive plans. They do also offer expedited processing, which is a $60 upcharge for them to “prioritize your order above non-expedited orders,” but this does not actually speed anything up with the state.

Customer Reviews

LegalZoom: We found 6,000+ reviews for LegalZoom, and while they do have some negative reviews mixed in, a majority of this feedback is positive. Their satisfied customers often talk about how convenient and easy to use LegalZoom’s services are.

BizFilings: BizFilings has very few reviews available online ― in fact, we were only able to find 18 reviews on any third-party review websites. LegalZoom has a much larger volume of customer feedback, as you might expect, considering the fact that they’re a bigger operation.

Ease of Use

LegalZoom: Unlike most competitors, LegalZoom doesn’t give you your package options to begin the application. Instead, you enter your personal info first, then navigate through a series of rather costly upsells before you select your formation package. It’s a bit convoluted, and it can result in some surprisingly high price points by the time you work your way through the order form to the package selection screen.

BizFilings: Their incorporation wizard is a convenient tool that can help you figure out whether you should form an LLC or a corporation. Once you start filling out your order form, there are opportunities for upsells along the way, but they’re quite unobtrusive and never feel pushy at all. From the moment you start the application process, they automatically assign an order number to your application, so you can reference it with customer service if you need assistance.

Additional Services

BizFilings and LegalZoom offer many of the same services, like registered agent service, foreign qualifications, operating agreements, and EIN acquisition. However, LegalZoom also has quite a few services that BizFilings doesn’t offer, which mostly revolve around personal services rather than those marketed to businesses. For example, LegalZoom will help you with your last will and testament, power of attorney, and divorce proceedings.

Which LLC Service Should You Choose?

Whether you choose BizFilings or LegalZoom (or ZenBusiness), you’ll receive compliant and efficient LLC service. Still, we would understand if you remain undecided, so let’s wrap up this comparison by discussing some situations that might swing your opinion one way or the other.

➥ Choose LegalZoom if You Are:

Do you prioritize companies with large volumes of positive customer feedback? This is one of the best reasons to choose LegalZoom. Their experience, in general, is a big advantage as well.

➦ Choose BizFilings if You Are:

If you’d like registered agent service bundled in with your LLC formation, choose BizFilings.

🎉 Choose ZenBusiness if You Are:

If you’d like to form your LLC with Mark Cuban’s favorite service. Form your LLC quickly and get more tools to start your dream business.

Starts at $0 + state fees and only takes 5-10 minutes