Inc Authority vs. Rocket Lawyer

Do Inc Authority and Rocket Lawyer offer good value?

Rocket Lawyer and Inc Authority are two of the most popular companies in the LLC services industry, and we’re confident in their abilities to efficiently form your compliant business entity. Each of these companies has its own advantages when compared to the other.

First and foremost, Inc Authority offers LLC formation service for free, as long as you pay your own state fee. By contrast, Rocket Lawyer charges $99.99 to form your business. Furthermore, Inc Authority includes one year of registered agent service with each of their formation packages, while Rocket Lawyer charges $149.99 to add it on. That said, Rocket Lawyer has more experience than Inc Authority.

Would you like to learn the details that set these service providers apart, as well as the common characteristics they both share? Read on as we discuss all the relevant information.

7 Things They Have in Common

1) Affordable: With either Rocket Lawyer or Inc Authority, you’ll save a significant amount of money on your LLC formation compared to hiring a business attorney to handle your formation process.

2) Positive Customer Feedback: Both of these companies receive high average rating scores in their customer reviews, which indicates a strong level of client satisfaction.

3) Customer Support: These two services both have customer support networks that can answer your questions. Why go it alone when you can get help from Rocket Lawyer or Inc Authority?

4) Efficiency: With either Rocket Lawyer or Inc Authority, you’re getting a service provider that’s capable of processing an LLC formation quickly. If you’re in a hurry, they both have options available that can speed up your formation (for an additional fee, of course).

5) Experience: Both Inc Authority and Rocket Lawyer have helped form thousands of businesses over the years, and they both have plenty of expertise. You can trust them to have the experience they need to form your compliant LLC.

6) Additional Services: Do you need assistance with other popular business services like federal employer ID number (EIN) acquisition, foreign qualification, or LLC operating agreements? Inc Authority and Rocket Lawyer provide many additional services, making them one-stop shops for your LLC.

7) Trustworthy: These are both legitimate operations with strong track records. These aren’t fly-by-night companies, but rather they’re well-respected entities with plenty of expertise to get the job done right.

Side-by-Side Comparisons

Pricing

Inc Authority: They offer a free (+ state fee) LLC formation service package that includes a year of registered agent service and EIN acquisition. Inc Authority also sells two premium packages with advanced features like an LLC operating agreement template, faster filing, and personalized business advice, but you’ll need to contact them to inquire about pricing.

Rocket Lawyer: Rocket Lawyer only offers one LLC formation service package. It costs $99 (+ state fee) and includes no features beyond the basics. However, it offers this package for free for new members to its $39.99/month legal services subscription.

Experience

Inc Authority: Inc Authority has been in business since 1989, and they’ve formed more than 130,000 business entities over the years.

Rocket Lawyer: Rocket Lawyer has been in business since 2008, and they’ve served 25+ million customers since then, although it’s unclear how many of those are business clients as opposed to individual customers.

Customer Support

Inc Authority: Inc Authority offers customer support via phone, email, or web chat. With all three options, you’ll receive timely support from friendly and knowledgeable representatives. Inc Authority reps are available from 9 a.m. to 8 p.m. ET on weekdays.

Rocket Lawyer: Rocket Lawyer offers phone, chat, and email support, with operating hours from 9 a.m. to 9 p.m. ET, Monday through Friday. We’re pleased with the responsiveness and helpfulness of their phone and email support. The chat feature is a bit convoluted in its presentation (it starts as more of a searchable FAQ before connecting you with a representative) but it does work once you figure it out.

Turnaround Times

Inc Authority: Each state has its own in-house processing times, ranging from a few days all the way up to a couple of months. Inc Authority bases its turnarounds on these state estimates, so you’ll see quite a bit of variety in expected processing speeds between different states. All that said, Inc Authority’s turnaround times are usually competitive with other services.

Rocket Lawyer: If you’d like to get an estimate for turnaround times for your state of formation, click through the order form to the page where you decide whether or not to expedite your order. On this page, you can access estimates of the number of days required for both expedited and standard processing times. It would be nice to have these turnaround times listed in a more convenient spot, as opposed to several pages into the order form.

Customer Reviews

Inc Authority: Customer feedback is a pro for Inc Authority. They have 23,000+ reviews available online with a 4.9/5 average score on Trustpilot.

Rocket Lawyer: This company receives solid customer feedback. We found nearly 10,000 reviews on reputable third-party review sites, and the majority of them were positive.

Ease of Use

Inc Authority: On the first screen, you’ll choose your entity type (LLC, corporation, nonprofit) and your state. Then, you’ll answer a series of questions about yourself and your business. Next, you’ll enter your name, email address, and phone number, followed by your business name, a short description of your business, and your business address. You’ll then navigate through an extensive series of upsells for an operating agreement template, a legal documents package, a minutes and resolutions feature, web design software, personalized business support, audit and lawsuit assistance, and business banking from Bank of America before finally paying for your order.

Rocket Lawyer: Ordering business formation with Rocket Lawyer can be easier or harder than other services, based on your perspective. They don’t have tiered packages as many of their competitors do. Instead, you walk through a handful of add-ons before checking out. Still, it only took us about 10 minutes to walk through the form, make our selections, and reach the checkout screen.

Additional Services

Inc Authority and Rocket Lawyer offer many of the same business services. For example, either of them can help you with registered agent service and trademark protection. However, Inc Authority provides a couple of services Rocket Lawyer doesn’t, like their business funding and business credit services.

On the other hand, Rocket Lawyer has a vast array of personal services that Inc Authority doesn’t offer. They can assist you with real estate matters, including lease agreements and quitclaim deeds, and they also offer help with family and personal issues, like last will and testament, divorce settlement agreements, child care authorizations, and more.

Which is the best LLC service for you?

Rocket Lawyer and Inc Authority have plenty of common characteristics that make them two of the most popular LLC formation services available, but they also have some differences that set them apart. If you haven’t yet made up your mind between them, let’s finish this comparison by quickly describing some scenarios that may sway your opinion.

➥ Choose Inc Authority if:

Are you interested in getting your LLC professionally formed for free? Does receiving a year of registered agent service at no additional charge appeal to you? If so, Inc Authority is an option.

➦ Choose Rocket Lawyer:

Is experience a major factor for you? Are you interested in their legal services subscription? These are a couple of the main reasons why customers choose Rocket Lawyer.

🎉 Choose ZenBusiness if:

If you’d like to form your LLC with ZenBusiness, we’re here to help. We offer LLC formations starting at $0 (+ state fee), and we have more than 12,000 positive customer reviews available online. Form your LLC quickly and get more tools to start your dream business.

Starts at $0 + state fees and only takes 5-10 minutes