ZenBusiness vs. MyCorporation

6 Things They Have in Common

1. Affordable: With either ZenBusiness or MyCorporation, you’ll save a significant amount of money on your LLC formation compared to hiring a business attorney to handle your formation process.
2. Customer Feedback: With hundreds of reviews available online (or thousands, in our case), both of these companies receive high average rating scores for customer feedback, which indicates a strong level of client satisfaction.
3. Efficiency: With either ZenBusiness or MyCorporation, you’re getting a service provider that’s capable of processing an LLC formation quickly. If you’re in a hurry, both have options available that can speed up your formation (for an additional fee, of course).
4. Additional Services: Both MyCorporation and ZenBusiness have many other services to provide to your business, from registered agent service to annual report service and much more.
5. Customer Support: These two services both have customer support networks that can answer your tough questions. Why go it alone when you can get help from ZenBusiness or MyCorporation?
6. Informative: MyCorporation has a Learning Center that’s packed with info about business entity types, business licensing, and more. As for ZenBusiness, we have a blog where we share business tips and tricks. Both are excellent resources whether you’re a customer or not.

Side-by-Side Comparisons

Pricing

ZenBusiness: We offer LLC service for free (just pay your state’s fee). If you’re looking for some advanced features, our $199 Pro package adds ongoing compliance assistance, an operating agreement template, an employer identification number (EIN), and faster processing. You also might like our $299 Premium plan, as it adds a business website builder, a domain name, a business email address, and 25+ business document templates.

MyCorporation: Their prices look better on the surface than they really are because they charge an additional $34 for shipping and handling, a fee we’ve added to their package prices to make them easier to compare. While their $133 Basic package is expensive for such a barebones formation package, their $158 Standard package adds a year of annual report service, which is a valuable feature. They only include registered agent service with their $258 Deluxe and $358 Premium packages, and after that, their registered agent service costs $120 per year.

Experience

ZenBusiness: We were founded in 2015 in Austin, Texas. Since then, we’ve served 500,000+ customers. We’re a public benefit corporation that provides $5,000 grants to help our customers kickstart their businesses.

MyCorporation: They’ve served more than 1 million businesses since opening in 1998.

Customer Support

ZenBusiness: ZenBusiness provides access to our customer service team by phone, email, or web chat. We have expanded availability that even includes Sundays — very few competitors have any weekend availability. We pride ourselves in continuously improving the quality and responsiveness of our customer support, and we believe we compare favorably to the vast majority of competitors in this area.

MyCorporation: MyCorporation offers customer service via phone and email. We submitted a question by email and received a response by mid-afternoon the next day. Our question was answered but not greatly expanded on. We also called, and our response was slightly more detailed. We didn’t wait on hold for long, and it was easy to navigate through to a customer service representative. Its support reps are available from 10:30 a.m. to 7:30 p.m. ET on weekdays.

Turnaround Times

ZenBusiness: With ZenBusiness, all formation speeds vary based on state capabilities. Also, if you’re in a hurry, you can choose one of our premium packages to speed things up a bit. When compared to other formation services, we are usually either just as fast or slightly faster. To find out your turnaround time, simply plug in your state and immediately see your estimated processing speed.

MyCorporation: MyCorporation isn’t very clear regarding turnaround times for forming an LLC. Depending on your state it could take a few days, or it could take several weeks. They invite you to pay an extra $100 plus the state’s fees to expedite processing “up to 85%” compared to standard filing, but they provide no specific timeframes beyond that.

Customer Reviews

ZenBusiness: ZenBusiness excels when it comes to customer feedback, as we have more than 12,000 reviews available online, and nearly all of them are positive. Our clients are clearly satisfied with our services, and they frequently praise our efficiency, along with the general ease of use provided by our platform.

MyCorporation: Of the 400 reviews we found for MyCorporation, the majority are high ratings, although their overall average score falls a bit short of some competitors.

Ease of Use

ZenBusiness: It’s important to us to make the LLC formation process as simple as possible. All you have to do is choose your LLC package from our three options, provide us with some information about yourself and your business, select which add-on services you’d like, and pay for the order. It doesn’t get much easier than this.

MyCorporation: The application was easy to fill out, and we made it from the first page of the order form to the last screen within about ten minutes. You select your add-on options from the package selection screen before entering the application, but there is another series of upsells and third-party partnership offers right before you pay. The additional services at this stage of the application are offered based on choices you made earlier, and your price adds up on the screen as you go, including state-specific fees.

Additional Services

With either of these companies, you can access many of the same business services, like registered agent service, employer identification number (EIN) acquisition, annual reports, and more. However, there are also some services that are only offered by one company or the other.

For example, we provide assistance with publication services in states that require it (like New York), which MyCorporation doesn’t. On the other hand, MyCorporation offers some branding services that we don’t provide to our customers, like promotional products, apparel, retail packaging, and logo design.