SiteTrail is a top pick for any business that wants professionally written and distributed press releases. Let’s dig into the details and see if this is the right company for your needs!
Before we get started, it’s important to understand when your company should draft and distribute press releases. Each industry has its own norms, and guidelines could vary from what we’re about to say. Still, we feel like the following instances are generally advisable events for press releases.
SiteTrail is an outstanding option for any business looking for a professionally written and distributed press release. We’ll quickly review some of its pros and cons before diving further into the details of its services.
With SiteTrail, you have your choice from dozens of different press release service packages, although they mostly revolve around five core plans, ranging from a one-time $399 payment all the way up to a recurring $6,000/month subscription.
We love how SiteTrail includes writing service with most of its packages, taking another time-consuming item off of your plate. In addition, it includes solid SEO tools considering its reasonable price points.
With SiteTrail, you have your choice of more than 50 different packages for press release services. That said, the company has five main offerings, as follows:
Overall, these price points are slightly lower than average compared to competing companies. Especially when you consider that writing services are included (in most packages), SiteTrail presents a solid value proposition.
We were unable to find much information about SiteTrail’s background, either on its own website or elsewhere. We discovered that the company has served more than 6,000 customers so far, but that’s about it regarding background info.
When it comes to customer feedback, SiteTrail earns high average rating scores, albeit with a relatively small volume of reviews. The company maintains a strong 4.7 average rating out of 5, but we wish there were more than 23 reviews available.
Overall, SiteTrail is a less experienced company than some of its competitors, but it still has enough of a track record to be a legitimate option for your press release services.
SiteTrail has a bit of an odd proposition for customer support. The company does not seem to offer phone support, as we were unable to find a phone number anywhere on its website. The primary means to access SiteTrail customer support is filling out its online contact form.
The other option is to schedule a video call with one of two SiteTrail representatives. You can choose the company’s CEO, but this option costs a whopping $10 per minute ($450 for 45 minutes)!
The other choice is with SiteTrail’s head of customer success, who offers free calls but with extremely limited availability. While the exact hours seem to vary, at the time of this writing, the only options were from 9-11 am Monday through Thursday, along with 11:30 pm to 2 am Sunday through Thursday.
While SiteTrail doesn’t boast hundreds or even thousands of customer reviews as some competitors do, it’s impossible to find fault with the quality of reviews it does receive.
We were disappointed to only find 23 reviews of SiteTrail’s services online, but for a relatively young company, that’s not a red flag either. We were pleased to see that the company has an excellent 4.7/5 average score. SiteTrail’s satisfied customers frequently discuss how impressed they were with the effectiveness of the company’s services.
All in all, how you feel about SiteTrail’s customer feedback relies largely on whether you prioritize a large quantity or a high quality of reviews.
SiteTrail is an outstanding option for any entrepreneur seeking professionally written press releases. We also appreciate this company’s reasonable price points and solid SEO tools.
If you’d like to take a look at some SiteTrail competitors, or you want to see a general overview of press release services, check out our complete guide on this topic.
Disclaimer: The content on this page is for information purposes only and does not constitute legal, tax, or accounting advice. If you have specific questions about any of these topics, seek the counsel of a licensed professional.
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