Weebly Business Website Builder Review

Creating a business website isn’t nearly as difficult or time-consuming as it used to be. There are many reputable business website builders available today that can save you tons of money over hiring a web designer and lots of time compared to the DIY method. But how do you know which one to use?

Why Do You Need a Business Website?

In addition to giving your company a presence in web searches, a business website can enhance the credibility of any company, which is one of the top reasons every business should have one. If you have a good-looking website, potential customers will have more confidence in your brand and be more likely to make a purchase.

Your website is your best bet for generating leads and organic traffic these days, and it can save you a ton of time with customer support as well. Instead of calling your business and asking you questions, your customers can instead visit your website to read your operating hours, learn about your latest sales, find updates and announcements, and more.

Weebly Business Website Builder Review

Weebly is an outstanding option for any small business looking for a website with an online store. Before we dig into the details, we’ll take a quick look at some pros and cons of its services.

Pros

• Inexpensive online stores
• Square/Stripe payment compatibility in all plans
• Integrates with Square products

Cons

• Limited customization
• Not many templates

The Details of the Weebly Business Website Builder

With Weebly, there are four different options for its website builder, although only two of them are appropriate for business use — the two lower-priced packages include Square ads, don’t include a domain, and don’t offer site stats. In addition, these two plans (Free and Personal) don’t even allow you to access Weebly’s customer support team by phone.

The, e two packages we feel are suitable for a business are the $12/month Professional package and the $26/month Performance plan.

Overall Pricing and Value:

It’s extremely difficult to find a service that can beat Weebly’s price point of $12 per month for a business website with an online store. That’s why this company is our top pick for small businesses with eCommerce needs — it’s an incredible price point with a reputable company.

What’s the difference between Weebly’s $12 Professional plan and its $26 Performance package? Performance customers receive three additional eCommerce tools, including PayPal functionality, product reviews, and abandoned cart emails. You’ll also have access to “advanced eCommerce insights” and priority customer support.

Overall, our preference is the Weebly Professional package for $12/month, as we don’t feel the added features of the Performance plan are worth more than doubling the total price point.

Track Record:

Weebly got its start back in 2007. Since then, the company has garnered millions of business customers and currently hosts more than 50 million websites worldwide. In addition, if you prefer using American companies, Weebly is based in San Francisco — by contrast, one of its top competitors (Wix) is based in Israel.

Customer feedback is a bit of a mixed bag for Weebly, but the majority of its reviews are still positive in nature. This is especially true of the company’s mobile apps, which receive stellar customer feedback on Google Play and the Apple App Store.

Customer Support:

We would first like to reiterate that Weebly’s $0 Free and $12 Personal packages don’t allow you to access customer support by phone.

Unfortunately, that’s not the end of the negatives for Weebly in this area. We were very disappointed to learn how short Weebly’s customer support hours are, especially in an industry where some competitors answer the phones 24/7. Weebly is only available “during standard business hours” — their words, not ours.

When you get beyond the limitations of Weebly’s availability, in our experience, its representatives are informative and friendly, and we’ve always received at least reasonably efficient responses.

Ease of Use:

There wouldn’t be much point in using a business website builder if it didn’t make it cheaper and easier to create the perfect website for your company. Thankfully, Weebly does just that, with an easy-to-use interface and intuitive features.

While Weebly’s tools are quite simple to grasp, we will point out that this company does not offer an AI site-builder tool, and its drag-and-drop options are somewhat limited. If you need a highly customized site, you might need to use the Weebly Code Editor, which can be a bit clunky if you’re not tech-savvy.

What Are Customers Saying About the Weebly Business Website Builder?

Let’s start by discussing customer feedback that addresses Weebly’s services in full. We found 2,766 unique reviews of Weebly on reputable third-party review aggregator websites, where the company receives an average rating of roughly 3.7 out of 5 — an acceptable but somewhat uninspiring score.

There are plenty of satisfied customers raving about the company’s ease of use and reasonable price points. However, we also found quite a few people complaining about how Weebly’s customer support has gone downhill since the company was acquired by Square.

When it comes to Weebly’s mobile apps, the picture is overwhelmingly positive. There are more than 135,000 reviews of the “Weebly by Square” app on Google Play and the Apple App Store, and the average rating score exceeds 4.5 stars out of 5.

Clearly, the vast majority of Weebly’s customers appreciate the functional, intuitive nature of its apps.

Our Final Thoughts

Weebly is our favorite business website builder for entrepreneurs with eCommerce needs. We also appreciate this company’s excellent pricing and strong track record of success.

If you’d like to take a look at some Weebly competitors, or you want to see a general overview of business website builders, check out our complete guide on this topic.