You’re always welcome to take a look at reviews of our services, but we’ll also do a quick rundown of our LLC formation service on this page.
➢ We’re one of the most affordable business formation service providers in the entire industry. We even offer a $0 (+ state fee) LLC formation package.
➢ ZenBusiness receives outstanding customer feedback. We have 12,000+ positive customer reviews available online, with only a very small handful of negative feedback.
➢ We don’t have as extensive of a track record as some LLC websites like LegalZoom. While this isn’t necessarily a disadvantage, some entrepreneurs prefer a service provider that handles the highest customer volume.
Identify the LLC package and services that fit your needs and then get started.
We have excellent customer service with three different ways to access our support representatives: by phone, via email, or through our online web chat feature. We pride ourselves in offering responsive and helpful customer support, whether you’re a first-time customer or someone who has been with us for years.
Our reps are knowledgeable about our products and services, and we’re always courteous and willing to help. It’s important to us that we continuously strive to improve our customer support every day.
We recently expanded our hours of customer support availability to add Sundays. You can now reach us from 9 a.m. until 9 p.m. ET on weekdays and 10 a.m. to 7 p.m. ET on Sundays.
In short, customer reviews are a big positive for us. Most of our online reviews can be found on Trustpilot, as this site hosts more than 12,000 reviews of our services. Impressively, 95% of our feedback is positive, as our clients clearly enjoy the combination of low prices and fully featured services we offer.
If you would like some more information before using our services, we invite you to read through some reviews and comparisons of our services. We also have some valuable information about our competitors in our guide to the best LLC formation services.
Of course, you can always contact us and ask any remaining questions you might have. Our support team is ready to help you figure out if we’re the right choice for your business needs.
It’s understandable to be uncertain about which online LLC formation service is the right choice for your unique business. After all, there are a ton of options out there, and each has its own set of advantages and disadvantages. However, we’ve done countless hours of research on this topic, reviewing and comparing all of the best LLC formation services.
If you feel like you still need some more information, we have some resources that could help you finalize your decision. We invite you to check out some of our comparison guides, which take a head-to-head view of the competition between us and our top competitors.
ZenBusiness vs. Incfile: Like us, Incfile is currently offering a free business formation service. IncFile has formed more than 1 million business entities since it opened back in 2004. By comparison, we’ve been around since 2015 and have already processed 500,000+ LLC formations.
We have a few distinct advantages in this competition. Our embrace of technology to automate several crucial parts of the formation process gives us a tech-savvy edge, and it’s tough to beat our dedication to giving back to the communities we serve.
ZenBusiness vs. LegalZoom: We have some significant advantages over LegalZoom. As you can see in our comparison guide, we can still save you money over LegalZoom, even though we both offer LLC formations starting at $0 (+ state fee). Furthermore, we have a higher volume of positive customer feedback than they do.
That said, there’s one primary reason why some entrepreneurs choose LegalZoom over us: if you prioritize experience and customer volume, LegalZoom has advantages in these areas.
ZenBusiness vs. Northwest Registered Agent: Northwest Registered Agent offers personalized customer support, and their support reps are more knowledgeable than the typical “call center” employees that staff most companies’ support teams. Thankfully, we aren’t “most companies,” and we feel that we compete on even footing with Northwest in this regard.
ZenBusiness has a far greater volume of positive customer feedback, even though Northwest has more experience. Overall, Northwest is a good option, but we feel that its advantages over other companies largely don’t apply to ZenBusiness. This is especially true when you consider pricing: Northwest charges $225, while we will form your LLC for $0 (plus your state’s fee).
Disclaimer: The content on this page is for information purposes only and does not constitute legal, tax, or accounting advice. If you have specific questions about any of these topics, seek the counsel of a licensed professional.
Frequently Asked Questions About ZenBusiness
Yes, and it’s one of the most reasonable in the industry. While many competitors have vague refund policies or even refuse refunds outright, we offer a 60-day money-back guarantee.
While we do offer many other services, our new $0 (+ state fee) pricing model is only available for business entity formations. That said, we think you’ll find that our prices are quite competitive across the board.
There are two major variables when it comes to determining your total cost. The first is which of the three ZenBusiness formation packages you select, and the second is how much your state charges as a formation fee. State fees vary considerably from state to state.
Some states like Kentucky have fees as low as $40, but some other states like Massachusetts charge as much as $500. In other words, it’s not possible for us to nail down how much your exact expenses will be.
LegalZoom is arguably the most popular company in this industry, as they’ve served millions of customers over the years. However, that does not mean they’re the most affordable option. While LegalZoom also offers LLC formations starting at $0 (+ state fee), you can see in our comparison guide that we can still save you money.
Take it from real customers
Jenni R. was great! She’s quick and efficient. Thank you so much!
Jerel S was excellent!!!10/10
Jerel S. was such a pleasure to talk to. He took the time to answer all my questions. He broke down each component of the services I purchased for me. He was very knowledgeable. I appreciate how professional and personable he was. I was overwhelmed last night when I took the leap and make it official creating the llc. After speaking with him my mind was at ease and I was much more confident in the decision I made. He made this experience much more pleasant than I originally anticipated. I would definitely recommend using Zenbusiness if you are new to this. Ask for Jerel. He was great!!!
I’ve had some issues getting my Google Workspace on the same page with zenbusiness. Evan worked through every request I had and made sure everything was moved over smoothly. Thank you!
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