IRS Phone Number: What to Know Before Calling

Navigating the world of taxes can be daunting, especially when you’re a business owner. If you find yourself needing to contact the IRS, it’s essential to be prepared and understand the process. In this article, we’ll explore what you need to know before dialing the IRS phone number for business.

We’ll cover the main contact number, the best times to call, answers available on the IRS website, reasons to call, how to prepare for your call, and the benefits of using a tax professional.

How do I call the IRS?

The main business number for the Internal Revenue Service is 800-829-4933. When calling, it’s helpful to have your tax identification number (such as an employer identification number or Social Security number) ready. Additionally, note down any specific questions or concerns you have to ensure a productive conversation. In addition to the main business number, the IRS has specific phone numbers for various purposes, such as tax return assistance, tax payment inquiries, and more.

Best Times to Call

The IRS business line is available on weekdays from 7:00 a.m. to 7:00 p.m. (taxpayer local time). It’s important to note that certain times of the year, like tax season, can be extremely busy. To avoid long wait times, try calling early in the morning or later in the afternoon. Mondays and Tuesdays are typically busier, so if your inquiry can wait, consider calling later in the week for shorter wait times.

Answers Found on the IRS Website

Before picking up the phone, it’s worth exploring the IRS website for commonly asked questions for small business taxes. Many issues can be resolved without the need to speak with a representative. The website offers valuable resources, such as tax forms, publications, FAQs, and interactive tools. You might find answers regarding tax deadlines, eligibility for credits and deductions, or guidance on completing specific forms.

Reasons to Call the IRS

While the website provides a wealth of information, there are situations where speaking directly with an IRS representative is necessary. Some common reasons to call include being audited, discussing payment plans or options, requesting a status update on your tax return, reporting tax-related fraud, or seeking clarification on specific tax matters. 

How to Prepare for Your Call with the IRS

To make your conversation with the IRS more efficient, gather any relevant documentation before calling. This might include your tax return, W-2 forms, correspondence received from the IRS, and any supporting documents related to your inquiry. Having these materials on hand will allow you to reference specific information during the call, making it easier for the representative to assist you.

Using a Tax Professional

If the thought of calling the IRS seems overwhelming, you have the option to enlist the help of a tax professional. Certified Public Accountants (CPAs) and other tax professionals are well-versed in navigating the complexities of tax regulations and can call the IRS on your behalf. They can provide expert advice, handle correspondence with the IRS, and represent you in case of an audit of your return. Utilizing a tax professional can alleviate the stress and help ensure that your tax-related matters are handled accurately and efficiently.

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Disclaimer: The content on this page is for informational purposes only, and does not constitute legal, tax, or accounting advice. If you have specific questions about any of these topics, seek the counsel of a licensed professional.


When should I call the IRS business line? 

It’s best to call the IRS business line early in the morning or later in the afternoon to avoid long wait times, especially during busy periods like tax season. Mondays and Tuesdays tend to be busier, so calling later in the week can result in shorter wait times.

How do I speak to a person at the IRS about business taxes? 

To speak to a person at the IRS about business taxes, you can call the main business number provided by the IRS. Have your tax identification number ready, such as an employer identification number (EIN) or Social Security number, and be prepared with specific questions or concerns related to your business taxes.

What do I need to know before calling the IRS? 

Before calling the IRS, it helps to explore the IRS website for answers to common questions. Many issues can be resolved online without the need to speak to a representative. However, if you need to call, gather relevant documentation beforehand, such as your tax return, W-2 forms, and any correspondence from the IRS. This will help you provide specific information during the call and make the conversation more efficient.

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