Harvard Business Services Registered Agent Review (2023)

If you want to form a business in the United States, you will need to designate a registered agent. The role of the registered agent involves the usage of their address as your official business address, which means they’ll receive important document deliveries on your behalf, including service of process and official correspondence from your state government.

While you can legally serve as your own agent and still operate a compliant business entity, there are some other benefits of hiring a registered agent service. Having a registered agent makes it so that you don’t need to be available at your place of business during all standard business hours, and it also cuts down on the amount of junk mail you’ll receive.

There are many companies that offer this vital service to businesses, and it can be difficult to discern which one is the best option for your company. In this review, we’ll take a close look at Harvard Business Services, one of the most popular service providers in the industry. Are they the right registered agent service for your business?

About Harvard Business Services

Harvard Business Services has formed 300,000+ businesses in the state of Delaware since it opened back in 1981. For their first several years in business, the founder operated the company out of his own home until the workload became too much to handle, and he expanded the business into a more typical office space. It’s worth noting that HBS solely provides services for Delaware businesses.

30-Second Summary of Our Review

Harvard Business Services is a strong provider of registered agent service in the state of Delaware, although they do not provide service in any other state. Most competitors, like ZenBusiness, offer services in all 50 states. That said, HBS receives good customer reviews and has solid pricing models for Delaware businesses.

Harvard Business Services Strengths

• Low registered agent fee – Offering Delaware registered agent service for an annual fee of just $50 is a good deal.
• Positive customer reviews – Harvard Business Services’ customer feedback confirms that the majority of their clients are pleased with the service they receive.
• Plenty of experience – With more than 300,000 businesses formed in the state of Delaware since 1981, Harvard Business Services has a strong track record of success.
• Strong customer support – Harvard Business Services has reliable and efficient customer service that compares favorably to many competitors.

Harvard Business Services Weaknesses

• They only provide services in Delaware – As is, they’re still a good option for entrepreneurs needing service in Delaware. However, if your business ever expands to another state, you’ll have to find a different registered agent to serve your other locations.

Pricing & Additional Features

Their annual fee of $50 per year is affordable, especially when you consider that they guarantee this rate will never increase throughout the entire life cycle of your company. Their registered agent service does not include any additional features, but at this price point, it doesn’t need to. However, again, this deal is only available in Delaware. Even if your company is based in Delaware and has locations in other states, Harvard Business Services will not provide services outside the state.

Harvard Business Services vs Other Registered Agent Services

If your business is based in Delaware and you don’t have plans to expand beyond the state’s borders, Harvard Business Services is a solid option. However, due to HBS’ “Delaware-only” focus, businesses that have any expansion plans might want to look elsewhere. For more information on your other options, take a look at our guide to the top registered agent services available.

Online Customer Reviews

Harvard Business Services has thousands of reviews available online, with most of them appearing on Trustpilot, where they have a positive reputation. With more than 3,300 reviews, they maintain a 99% rate of 4- or 5-star reviews. Their clients often discuss their low prices, helpful customer support, and high ease of use.

Customer Service Quality

Harvard Business Services offers customer support through a variety of different mediums, including phone, email, web chat, and Skype. Both in our own experience and according to their customer reviews, Harvard Business Services representatives are helpful and professional no matter how you contact them.

Their response times are quick, meaning you won’t have to sit around waiting to hear back from them. We also like how they list their staff members’ direct phone extensions on their website.

Main Reasons to Use Harvard Business Services

If you operate a business in Delaware, they’re a strong option. Their positive customer feedback, affordable registered agent service pricing, and solid customer support are a few good reasons to use their services.

Main Reasons Not to Use Harvard Business Services

Obviously, if you operate a business in any state other than Delaware or you’re planning on expanding beyond Delaware, Harvard Business Services is not an option. The main reason we would consider using a competitor in Delaware is if you also need to form your business entity, there are some other options like ZenBusiness that offer free LLC formations in any state.