ZenBusiness reviews its own products and services and compares them to others in the industry.
ZenBusiness reviews and compares MyCompanyWorks and LegalZoom. Both brands can help you start and manage a business, but LegalZoom’s upsells or MyCompanyWorks’ low number of reviews on third-party websites might have you looking for alternatives.
Starts at $0 + state fees and only takes 5-10 minutes“MyCompanyWorks” is the registered trademark of MyCompanyWorks, Inc. “LegalZoom” is the registered trademark of LegalZoom.com, Inc.
Last Updated: September 17, 2025
*Mr. Cuban may receive financial compensation for his support.
If you’re looking to start a registered business, then you might be considering using a business formation service like LegalZoom or MyCompanyWorks. These business formation companies (and other companies like them) can be very helpful if you feel overwhelmed by all the business paperwork you’re facing.
But in the MyCompanyWorks vs. LegalZoom matchup, who comes out on top? Are there any alternatives you should consider instead? In this guide, we’ll review both LegalZoom and MyCompanyWorks, comparing how these two options compete in terms of value, customer service, customer reviews, and more.
Let’s get started.
At first glance, LegalZoom and MyCompanyWorks may seem alike — both companies assist entrepreneurs with forming and managing businesses. That said, each has its own history, benefits, and drawbacks.
LegalZoom is a well-known brand in the business and legal services industry. Established in 2001, it began by offering a limited set of services, including limited liability company (LLC) formations and will preparation. Since then, its offerings have expanded significantly to cover a wide array of personal and business legal services. According to the company website, LegalZoom has served more than 9 million customers since its founding.
MyCompanyWorks is the same age as LegalZoom, founded in 2001 (the brand was previously known as MyNewCompany.com, Inc). Their mission was simple: to make it as easy and affordable as possible to start a new business. Since their founding, they’ve helped form thousands of companies. They’re owned by Wolters Kluwer, a Dutch information technology, legal, and compliance services conglomerate with an international presence.
LegalZoom and MyCompanyWorks have a fair bit of common ground as two reputable companies in the business formation services sector. We’ll dive into these distinctions throughout this guide, but here’s a quick glance at these companies.
In our assessment of LegalZoom and MyCompanyWorks, we evaluated each company on the basis of several different categories: business formation services, registered agent service, additional service offerings, customer feedback, and customer reviews.
Let’s take a closer look at those categories.
LegalZoom can help you form an LLC, corporation, or nonprofit, and MyCompanyWorks can help you form an LLC or corporation. But how much will these services cost you? For most entrepreneurs, that’s an important question to answer. In this section, we’ll compare how much it costs to start an LLC with LegalZoom and MyCompanyWorks. LLCs are popular business entity structures for new business entrepreneurs, so it’s a good comparison point to cover here.
Both companies offer a variety of LLC formation service packages, each with its own price point and bundle of features. To start, here are the packages you can choose with LegalZoom:
And here are the options offered by MyCompanyWorks:
MyCompanyWorks includes several valuable features bundled in their entry-level package, but it’s hard to argue with LegalZoom’s free LLC formation service (plus state fees). That’s why ZenBusiness offers the same perk: just pay state filing fees, and we’ll form your LLC for you.
When forming a registered business such as an LLC or corporation, you’ll be required to appoint a registered agent. This role involves receiving service of process and other key communications from the state on your behalf. While it is possible to act as your own registered agent, it isn’t usually advised. To do so, you must be a resident of your state, maintain a physical street address there, and remain available at that address during standard business hours.
For many small business owners, those conditions are difficult to manage long term (if not impossible). That’s why using a professional registered agent service is often the more practical solution. Both MyCompanyWorks and LegalZoom provide registered agent services to meet this requirement.
At the time of this writing, LegalZoom charges $249 per year for registered agent service. MyCompanyWorks charges $119 per year, but they include one year of free service in their Entrepreneur or Complete LLC packages.
Both LegalZoom and MyCompanyWorks provide more than just basic business formation, giving entrepreneurs the option to take care of multiple business tasks through a single provider. That said, the range of services they offer isn’t identical. We won’t cover every possible service option in this MyCompanyWorks vs LegalZoom comparison — that list would be far too long — but we can outline what you can generally expect from these companies.
LegalZoom is one of the few providers that delivers a broad selection of legal services covering both personal and business needs. On the personal side, their offerings include assistance with wills, trusts, divorce matters, and powers of attorney. For businesses, LegalZoom can help with tasks such as filing annual reports, determining the licenses and permits you’ll need, setting up a tax planning consultation, and managing intellectual property matters like trademark registration. They also provide ongoing attorney access through a subscription plan, which includes thirty-minute consultations with a licensed attorney in your state.
MyCompanyWorks focuses on business-related services. They offer a business license compliance package to help you make sure you’ve got all of the licenses and permits you need. They also offer annual report service, a library of customizable business forms, name amendments, and business disolutions. In a few states (Nevada, California, Delaware, Maryland, New York, Texas, and Wyoming), they also offer virtual office services. Their library is small compared to many other LLC services, but they do provide a lot of the basics to get you started.
When we evaluate online service providers, we often look at third-party review sites such as Trustpilot and the Better Business Bureau. These platforms offer a more impartial perspective on how customers feel about each company. With that in mind, we checked reviews for both LegalZoom and MyCompanyWorks.
LegalZoom has a strong presence on Trustpilot. At the time of this writing, the company has received more than 23,000 reviews and holds an average rating of 4.6 out of 5 stars. Many customers share positive experiences, pointing to how simple the LLC formation process was and how helpful the support team could be when questions arose. Still, not all of it is positive customer feedback — some reviewers reported issues canceling services and frustration over being enrolled in options they hadn’t intended to purchase.
If you go looking for MyCompanyWorks reviews on Trustpilot or the Better Business Bureau, you won’t find many. In fact, between the two sites, you’ll only find five reviews, and all but one of them is a scathing one-star review. We will note that on ShopperApproved, MyCompanyWorks has a lot more reviews and a much better score (4.9/5 stars across roughly 4,500 reviews at the time of this writing). But we take these reviews with a grain of salt; ShopperApproved is a reputation management platform that MyCompanyWorks pays for. We find that truly third-party sites like Trustpilot are more reliable.
MyCompanyWorks positive reviews often mention that the process was easy to navigate and quick. In contrast, negative reviewers complain about issues with tax payments, unexpected recurring charges, and difficulties getting customer support.
At some stage, you’ll likely have questions — whether about your business, a service you’ve purchased, or something else entirely. When that happens, it’s important to know you can count on quick, straightforward answers from a knowledgeable support team.
LegalZoom currently provides customer support by phone and live chat. Their hours run from 5 a.m. to 7 p.m. PT on weekdays and from 7 a.m. to 4 p.m. PT on weekends; their weekend availability is a helpful option if you’re running a weekend side-hustle. They also list three separate phone numbers, with two dedicated specifically to customer service and sales. In our most recent test, the live chat system connected us to a representative who provided a useful response in less than ten minutes.
Customer feedback generally mirrors this experience. Many reviews highlight positive interactions with LegalZoom’s support staff, though some mention challenges with canceling services or handling subscriptions. Overall, most customers find the support team responsive and helpful.
MyCompanyWorks offers customer support by phone, email, or a contact form on the website. Their posted hours run from 8 a.m. to 4 p.m. PT on weekdays (they’re closed on federal holidays). It’s a little disappointing that they don’t have any weekend support hours.
When we tested the customer support at MyCompanyWorks, we had an easy time connecting by phone. Our emailed request received a reply in a little more than one business day. For what it’s worth, we first tried to reach out through the contact form instead of an email, but we got an error message that said the contact form didn’t support the mailbox we were using (Yahoo at the time). When we followed up by direct email messaging, the customer support representative assured us that it was a glitch that our contact form request didn’t go through. Hopefully, this glitch has since resolved, but you may have the best luck calling them directly.
Both LegalZoom and MyCompanyWorks are well-established LLC formation services, but neither brand will be the right fit for everyone. You might be drawn to LegalZoom’s free LLC formation service (plus state filing fees), or maybe you like that MyCompanyWorks’ entry-level package includes a variety of business forms to customize for your use.
But maybe LegalZoom’s upsells throughout the order form or MyCompanyWorks’ poor reviews on third-party sites has you looking for alternatives. If that’s you, check out check out ZenBusiness. We’re proud to offer our customers the best value and service. Like LegalZoom, we have a free LLC formation service package (just pay state filing fees). But we can also provide you with registered agent service at a great value ($99 for your first year and $199/year afterwards). Plus, we’re BBB accredited, and our customer feedback is fantastic: out of 24,486 Trustpilot reviews, we’ve got a 4.8/5 average score. We pride ourselves on providing excellent customer support whenever you need it.
Here at ZenBusiness, we pride ourselves on providing reliable services for a variety of small business needs at a great value. Whether you need registered agent service for a good price, help starting your LLC, a Money Pro app for managing your business finances, or something else, we’ve got your back. We’ll help handle the red tape for you so you can focus on what you love: running your business.
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LegalZoom’s most widely recommended LLC formation package is its Basic package, which gets you a free LLC formation (you just pay your state fees). There aren’t really any bells and whistles with this plan, but it’s hard to argue with having your LLC formed for you at no additional cost.
LegalZoom, one of the most well-known services online, has formed more than 2 million businesses since 2001. Check out the comparison reviews below if you’d like to see how this giant stacks up to other LLC websites.
LegalZoom compared to:
We asked MyCompanyWorks’ customer support team if they handle any publications services in New York. They said they do offer publication services. But you’ll have to contact them for a quote, as the prices vary depending on the county you’re operating in. LegalZoom offers no assistance with the NY publication process.
If you need help with NY publication requirements, check out our New York publication service for more information.
LegalZoom offers a fair number of upsells to additional features and services, especially if you use the free LLC package (plus state fees). MyCompanyWorks does offer you the opportunity to add services, but these upsells primarily happen on the package selection screen, so they aren’t terribly obtrusive.
MyCompanyWorks bases their turnaround times on the state’s processing speeds, so formation speeds will vary. The brand provides same-day processing for their portion of the process, and you can upgrade to expedited service with the state on the package selection screen (if it’s available in your state).
Meanwhile, LegalZoom processes your business formation paperwork within 5-14 business days if you use their standard processing speeds. You can also upgrade to expedited processing to get a one-day turnaround.
You absolutely can form an LLC on your own. Using LLC services can be really helpful, though. Services like ZenBusiness, LegalZoom, and MyCompanyWorks can all take some of the paperwork off your plate. These services can also help you navigate your state’s business compliance rules and regulations, which might be trickier than you expect.
MyCompanyWorks’ biggest advantage is probably that they’ll process your LLC formation paperwork on the same business day that you file it (or next business day if it’s after 3 p.m. EST). LegalZoom’s biggest advantage is the free LLC package (plus state fees).
If you’re looking for assistance with maintaining your good standing with the state into the future, either of these companies can help. LegalZoom offers registered agent service for $249 per year, and they also have annual report service available for $99.
MyCompanyWorks includes free compliance alerts about annual report due dates with every LLC formation package. They also offer registered agent service for $119 per year or annual report service starting at $99 plus state fees.
MyCompanyWorks Comparisons
Disclaimer: The content on this page is for information purposes only and does not constitute legal, tax, or accounting advice. If you have specific questions about any of these topics, seek the counsel of a licensed professional.
Written by ZenBusiness Editorial Team
The ZenBusiness Editorial Team has more than 20 years of combined small business publishing experience and has helped over 850,000 entrepreneurs launch and grow their companies. Our writers and business formation experts are dedicated to providing accurate, practical, and trustworthy guidance so business owners can make confident decisions.
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