Would you like help creating a limited liability company (LLC), but you don’t know where to turn for help? There are many LLC service providers like MyCompanyWorks and Incfile that can draft and file your formation documents, but which one is the right choice for your company?
This MyCompanyWorks vs. Incfile LLC service comparison summarizes the strengths and weaknesses of each company relative to the other. There are many areas where these services overlap, but they have plenty of important differences as well. Let’s find out whether one of these companies or a top competitor is the right choice for your LLC formation.
MyCompanyWorks and Incfile are both reputable companies offering reliable LLC formation services online. However, Incfile has some advantages for most of our readers.
Most importantly, Incfile’s free LLC formation package is considerably cheaper than the $59 price point offered by MyCompanyWorks. Furthermore, Incfile includes a year of registered agent service, a feature MyCompanyWorks only adds to its top two LLC formation packages. However, in general, MyCompanyWorks is a decent Incfile alternative, especially if you prioritize responsive customer support.
If you’re not quite ready to make your decision yet, read on to discover the main commonalities and differences between these two LLC services. We’ll also examine how they compare to us at ZenBusiness.
1) Affordable: Both of these online LLC service providers are much more affordable than hiring a traditional law firm to draft and file your Articles of Organization. By using MyCompanyWorks or Incfile, you’ll save hundreds of dollars over hiring a lawyer.
2) Customer Support: Even though you’ll be saving money, you’re still not going it alone. These companies both have experienced and knowledgeable customer support representatives who can help answer your questions.
3) Additional Services: Do you need registered agent service, a federal employer ID number (EIN), a doing business as (DBA) name, etc.? These companies both offer many other business solutions beyond helping you form your new LLC.
4) Experience: These providers have plenty of experience in the LLC service industry. Incfile and MyCompanyWorks each serve thousands of businesses every year, and they can effectively and efficiently form your new LLC.
5) Positive Customer Reviews: Both Incfile and MyCompanyWorks get strong feedback from their customers. Both services have thousands of reviews all over the web, and they maintain high average ratings on third-party review sites.
6) Efficiency: Need your company formed in a hurry? No problem! MyCompanyWorks and Incfile have expediting options that can cut your turnaround times down from weeks to mere days. There’s an added cost to expediting your order, but it can be worth it if you’re in a time crunch.
Identify the LLC package and services that fit your needs and then get started.
Incfile: Incfile will help you form your business for free (+ state fee) while also providing a year of registered agent service. Once the first year is over, the registered agent service will renew for $119 per year. In addition, their $199 Gold package and $299 Platinum package both include valuable features that make them options as well, even at their higher price points.
MyCompanyWorks: The cheapest LLC formation service package they offer costs $59 (+ state fee). It includes an operating agreement template, customizable minutes, and a company alerts system. Its $179 Entrepreneur package adds a year of registered agent service, EIN obtainment, and some document templates, while its $259 Complete plan adds ongoing compliance assistance.
Incfile: Incfile’s experience level is high, as they’ve helped form more than 1 million businesses since they opened in 2004.
MyCompanyWorks: MyCompanyWorks has helped with 60,000+ business formations since opening in 2001.
Incfile: Incfile offers phone and email support, which we tested. Incfile’s phone support is typically responsive and helpful. However, its email support is much less responsive. Some of our emails have gone unanswered, and several of the responses we have received are just form emails that don’t directly address our questions. Their support department is available from 10 a.m. to 7 p.m. ET Monday-Friday.
MyCompanyWorks: MyCompanyWorks provides customers with phone and email support. We reached out via the form on their website and received a response back in less than 24 hours, and we were also able to reach an employee on the phone quickly. Their reps were courteous and professional, and they elaborated a bit on their responses as well. Their hours of availability run from 9 a.m. to 7 p.m. ET on weekdays.
Incfile: With Incfile, turnaround times vary based on each individual state’s formation speeds. This can be as quick as a few days in some states or could take several weeks in others. You can also add expedited processing to speed it up, although the price will vary by state.
MyCompanyWorks: MyCompanyWorks says they’ll process your formation paperwork the same day you submit your order if it’s before 3 pm ET or the next business day if you submit your order after 3 pm ET. They have detailed estimates for both standard and expedited service on their order form.
Incfile: Incfile doesn’t just have hundreds of customer reviews available online, they have 75,000+ of them. Furthermore, their feedback is mostly positive, with critical reviews in short supply.
MyCompanyWorks: MyCompanyWorks has around 4,000 reviews available online, with most of them earning positive scores. This company has solid customer feedback.
Incfile: As you walk through the process of signing up for Incfile, your steps are personalized based on the state you live in and the type of business you wish to establish. There are hyperlinks throughout the application to learn more about a specific question or entry on the form. There are a few upsells and third-party offers to navigate through, but if you opt into any of them, your total price is immediately updated on the screen.
MyCompanyWorks: There are just four screens on MyCompanyWorks’ order form. First, you’ll choose your state and entity type. Then, you’ll choose one of their three LLC formation packages, along with any add-ons you might want. From there, you just need to fill out your business and personal info and payment details.
When it comes to their additional services, there’s plenty of overlap between these two companies, as they both provide common features like registered agent service, doing business as (DBA) names, annual reports, and more. In fact, these two companies offer almost all of the same services. However, there are a couple of exceptions, like MyCompanyWorks offering virtual office services, which Incfile doesn’t.
Incfile and MyCompanyWorks offer many of the same business services, but there are some key differences in the way they provide these solutions. Depending on what your priorities and needs are, you may prefer one over the other. If you’re still undecided, it might help to walk through some scenarios that may sway your decision to either MyCompanyWorks, Incfile, or ZenBusiness.
If you want responsive customer support and quick processing times, MyCompanyWorks could be a good fit for you.
If you want a free LLC formation service paired with valuable features like registered agent service, Incfile might be a solid option.
If you’d like to form your LLC with ZenBusiness, we’re here to help. We offer LLC formations starting at $0 (+ state fee), and we have 12,000+ positive customer reviews available online. Form your LLC quickly and get more tools to start your dream business.
Starts at $0 + state fees and only takes 5-10 minutes
The most widely recommended LLC formation package offered by Incfile is their Silver plan, which is free if you pay your own state fee. With this option, you’ll receive a year of registered agent service in addition to your formation.
Unfortunately, Incfile doesn’t offer publication services in states that require them. We called their customer support team to ask for clarification on this issue, and they told us that publication requirements “need to be taken care of with the state directly.” MyCompanyWorks doesn’t provide publication service either, but they do provide instructions to help you complete this step yourself.
MyCompanyWorks and Incfile both avoid overwhelming their customers with upsells, in our opinion. Both present opportunities for you to upgrade to a more expensive service package or add features, but it’s done in a largely inobtrusive way.
MyCompanyWorks has a confusing refund policy. You’ll see MyCompanyWorks refer to their 100% satisfaction guarantee quite a bit, which says they’ll refund your money if you’re unhappy for any reason. However, at the time of this writing, other parts of their website contradict this claim.
For instance, in the terms and conditions, MyCompanyWorks lays out a very different and much more costly refund policy. It says that depending on the status of your order when you request your refund, you will receive the total order amount minus a $25, $50, or $75 processing fee. Once your documents have been shipped to the state, refunds are no longer available.
Incfile’s refund policy isn’t exactly an advantage either, as they only provide refunds if you request one before they send money to your state government, which they say is usually within 24 hours. Even then, they charge a $30 processing fee. After they send your payment to the state, there are no refunds for any reason.
These service providers both base their turnaround times on the ability of each state to process LLC formations. Therefore, for the most part, they’re pretty close regarding their processing time estimates. That said, MyCompanyWorks’ pledge to submit your order to the state by the next business day gives it an advantage, as Incfile only promises next-business-day filing for customers who purchase its most expensive package.
You can, and many entrepreneurs do form their own LLCs every day. However, we appreciate the peace of mind we receive from using a reputable formation service. In addition, each state has its own rules and regulations for LLC formations, so there can often be more legwork than people might expect.
The biggest advantage for MyCompanyWorks is the responsiveness of its customer support network. You’ll rarely wait more than 20 minutes for a response if you contact them during business hours. As for Incfile, their inclusion of a year of registered agent service with every formation package is a noteworthy advantage.
With MyCompanyWorks, you can get registered agent service and annual report service for $99 each per year. As for Incfile, they have an annual price point of $119 for registered agent service, and their annual report service is available for $99.
Disclaimer: The content on this page is for information purposes only and does not constitute legal, tax, or accounting advice. If you have specific questions about any of these topics, seek the counsel of a licensed professional.
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