MyCompanyWorks LLC Service Review

Since 2001, MyCompanyWorks has provided LLC formation and other legal services to more than 60,000 businesses. There are dozens of services that will form an LLC, but MyCompanyWorks has carved out a market share.

Like any company, they have their advantages and disadvantages, which is why this MyCompanyWorks LLC service review outlines everything you need to know before deciding to use their LLC formation services.

Advantages & Disadvantages

Advantages of MyCompanyWorks

✔ They get strong feedback from their customers, with high average rating scores out of more than 4,000 online reviews.

✔ MyCompanyWorks has a proven track record with over 60,000 businesses formed. A downside of many other LLC websites is that they’re not as ‘battle-tested.’

✔ Their $59 Basic package includes a personalized LLC operating agreement and organizational minutes, along with a compliance alert system that keeps you informed of important filing deadlines.

✔ MyCompanyWorks returns most phone calls and emails in 20 minutes or less during business hours, while many competitors can take a full business day or longer to get back to you.

Disadvantages of MyCompanyWorks

✖ There are more affordable LLC services available. Other online LLC services, like us at ZenBusiness, will form your LLC for free (just pay your state’s required fee).

MyCompanyWorks LLC Packages

MyCompanyWorks offers three different levels of LLC service packages: Basic, Entrepreneur, and Complete. To review the complete details of each package, keep reading for a full breakdown of what you’ll get.

Basic = $59 + State Fee

This Package Is Best For: Entrepreneurs looking to form an LLC or corporation while receiving some helpful business documents.

➢ Preparation and Filing of Your Articles of Organization: These are the documents required by your state of formation to officially form your LLC. MyCompanyWorks will draft these forms and then submit them to your state to create your company.

➢ Name Availability Search: They will search the business database operated by your state of formation in order to determine if your desired business name is available, or if it’s already claimed by another business.

➢ LLC Operating Agreement: This document lays out the ownership structure of your LLC, as well as provides information about how the company will be operated. MyCompanyWorks will draft this custom document for you.

➢ Organizational Minutes: LLCs are not required to take minutes of their meetings, but if you want to, they’ll include custom minutes forms, so it’s easier for you to organize your meetings.

➢ Unlimited Phone & Email Support: Some competitors only offer phone support to customers who purchase higher-tier service packages, but MyCompanyWorks provides it to all customers.

➢ Company Alerts: They’ll set up a handy tool for you to keep track of your compliance deadlines and filing requirements. Never miss an important deadline again!

Entrepreneur = $199 + State Fee

(In some states, this package costs as much as $227 before state fees)

This Package Is Best For: Entrepreneurs who want to form an LLC or corporation while also getting an EIN and registered agent service.

Everything from the Basic package, plus…

➢ One Year Registered Agent Service: If you operate an LLC anywhere in America, you must designate a registered agent for your company. This is an individual or a business entity that agrees to receive important document deliveries from the state on your behalf. This is a vital part of any LLC because, without a registered agent, the state has no reliable way to contact your business. (Quick Note: you can also get a registered agent service by itself if you need to.)

➢ Federal Tax ID Number (EIN): This is essentially a Social Security Number for your business. An EIN allows you to hire employees, open business bank accounts, pay business taxes, and much more.

➢ MyCompanyForms Business Forms: More sample documents i a library of 200+ commonly used business forms that you can customize.

Complete = $279 + State Fee

(In some states, this package costs as little as $259 or as much as $307 before state fees)

This Package Is Best For: Entrepreneurs who want to form an LLC or corporation while getting everything they could possibly need to get off the ground with minimal effort.

Everything from the Entrepreneur package, plus…

➢ MyCompanyWorks Premium: This feature includes annual report service with due date tracking, initial report service (if required in your state), business entity monitoring and compliance alerts, and more. MyCompanyWorks typically sells this feature as a standalone service for $99 per year.

Deep Dive Into MyCompanyWorks Review

Overall Pricing and Value

While they’re not as expensive as some services, there are also more reasonable offerings available. Their basic package is $59, which isn’t a bad price considering the business documents included, but there are some competing companies that offer lower prices and/or more valuable features.

MyCompanyWorks does guarantee that they’ll process your order within one business day without charging extra, which is definitely a welcome feature. And, even though you do have to pay extra for their registered agent service (unless you purchase one of their two upper-tier business formation service packages), it only costs $99 per year, which is one of the lowest prices we’ve seen.

Track Record

Founded as MyNewCompany in 2001, they recently changed their name to MyCompanyWorks. Since they opened for business, they’ve helped form more than 60,000 companies.

One aspect of their service that we really appreciate is their 100% satisfaction guarantee. It’s one of the best refund policies in the industry, as they will refund your service fee at any time within 90 days of your purchase for any reason.

They also made Inc5000’s 2017 list of the fastest-growing private companies, which was an impressive accomplishment, even if it was a while ago. This indicates that customers use the service and either return to use it again or recommend it to friends.

When it comes to customer feedback, MyCompanyWorks has a positive reputation. They have around 4,000 reviews available online, and over 97% of them are either 4- or 5-star ratings. In those positive reviews, their clients often discuss how quick and easy they make forming a business and how well MyCompanyWorks explains each step of the formation process.

Customer Support

MyCompanyWorks offers phone and email support. We reached out via the form on their website and received a response back in less than 24 hours. They answered our question and included a couple of links to their website that helped expand upon their answer.

We also called to see how their customer service via phone is. The representative we spoke to was courteous and answered our questions with some elaboration. They also asked if we had any other questions or wanted to start the process of forming a business while we were on the phone.

The only downside to their customer support is the fact that their phone support is only available from 11 am to 7 pm ET Monday through Friday, which are among the shortest availability hours in this industry.

Ease of Placing an Order

The point of using an incorporation service is to save time and make the formation process simple. With some online services, it can still feel like you’re basically filing on your own. But with MyCompanyWorks, the process is straightforward and streamlined to be as convenient as possible.

Once you’ve selected a package and any add-ons you need for your business, the application process is quick and easy. As long as you have all of the information you need, it shouldn’t take longer than 10-15 minutes.

If you’re not sure where to begin with forming your business, they have a list of helpful articles covering topics like where to form your LLC or corporation and which of those entities is the right choice for you.

Overall Turnaround Time

MyCompanyWorks guarantees that they’ll process your formation paperwork the same day you submit your order if it’s before 3 pm ET, or the next business day if you submit your order after 3 pm ET. They also offer an upgrade to expedite service with the state once the paperwork is filed.

Overall, MyCompanyWorks can have your LLC or corporation formed within just one business day in some states, while in others, it can take a few weeks. Regardless of which entity you’re forming or where you’re forming it, they have detailed estimates for both standard and expedited service on the order form.

In general, we’ve noticed that their turnaround times are often slightly faster than their competitors, so this category is a pro for MyCompanyWorks.

MyCompanyWorks Reviews From Customers

MyCompanyWorks is an experienced LLC formation service provider, so it’s no surprise that there are quite a few customer reviews to be found online. In fact, there are more than 3,900 individual reviews available.

Long story short, MyCompanyWorks maintains strong average scores with its online customer reviews. Most entrepreneurs are quite pleased with their decision to use their LLC formation service.

Here are some of the things customers like about MyCompanyWorks:

• Easy and simple to complete an order
• Quick processing times
• Courteous and knowledgeable customer service representatives

And here are things customers don’t like:

• Order form doesn’t save things reliably, so sometimes you have to repeat steps if the session times out
• Order tracking information can be hard to find

Customer Service Quality

MyCompanyWorks provides access to its customer support team via phone or email. In our experience, and also based on their customer feedback, either option gives you quick response times and well-informed assistance from a team of knowledgeable professionals.

The only issue with their customer support is their short window of availability, as their representatives are only available from 11 am until 7 pm ET on weekdays.

Is MyCompanyWorks Right for You?

In general, MyCompanyWorks is a solid LLC formation service with far more pros than cons to their services. Here are some guidelines regarding whether it’s a good idea for you to use MyCompanyWorks.

✔ When to Set Up an LLC with MyCompanyWorks:

If you place a high value on customer service and client feedback, MyCompanyWorks is a good option. Also, if you want a customized LLC operating agreement, they’re a strong choice.

✖ When NOT to Set Up an LLC with MyCompanyWorks:

Need to save a bit more money or bundle in some more advanced features? There are ways to do that with other business formation services that are equally as reliable.

Final Verdict:

MyCompanyWorks is a strong contender to provide LLC formation service for your company. As we’ve seen, you can save some money with other options, but there aren’t many arguments to be made against MyCompanyWorks in general.

About MyCompanyWorks

MyCompanyWorks was formed as MyNewCompany in 2001, and they’ve formed over 60,000 LLCs and corporations since then. In 2017, they were named to the Inc5000 rankings of the fastest-growing private companies in America.

On their website, MyCompanyWorks explains their mission statement as follows: “We empower entrepreneurs and their advisors by making starting and running a business faster, easier, and less expensive.” Today, they’re one of the nation’s biggest service providers for incorporations, LLC formations, registered agent, and many other services for small businesses.

A fun fact about MyCompanyWorks is that every purchase you make from them is covered by their 100% satisfaction guarantee. You have a generous 90-day window to request a refund, and they will refund your service fee.

While they state that they “cannot refund money charged by the government,” they are “very flexible and willing to work with you to ensure your satisfaction.” Overall, this is a much more generous refund policy than many of their competitors offer.

What Other Services Does MyCompanyWorks Offer?

As with most competitors, MyCompanyWorks provides a wide variety of additional services to help entrepreneurs form, maintain, and grow their businesses.

We dug into the list of features MyCompanyWorks offers to see how much they charge for each of these services, which can be especially interesting when examining a la carte pricing for features included in their formation packages.

Let’s take a look at everything MyCompanyWorks offers and discuss which services are good deals and which ones you can ignore.

• Registered Agent Service ($99): If you don’t use MyCompanyWorks’ Complete LLC service, you won’t have access to the free year of registered agent service they offer. Instead, you’d have to pay $99 per year — a strong price point that beats out most competitors.
• DBA Name ($99): A DBA (doing business as) name is an alternative to forming a business entity, as it gives you the legal right to use an assumed business name. This is right in line with industry-standard rates.
• Annual Report ($59): Most states require some sort of annual or biennial report from entrepreneurs. This report keeps the state updated regarding some basic attributes of your business, like your address or your registered agent’s name. This is a solid price point, as many competitors charge around $100 for this same service.
• Amendments ($99): If you need to amend your LLC’s formation documents to reflect important changes made to your business, MyCompanyWorks will file amendments for $99 each, plus the state fee. This is equal to the rates charged by most competitors for this service.
• Business License Research Package ($99): This reasonably priced feature includes a list of all the licenses and permits your business needs to operate in compliance with federal, state, and local law. You still have to apply for the licenses yourself, but it’s quite helpful to get a list of everything you need.
• Dissolution ($99): Are you ready to shut your LLC’s doors for good? MyCompanyWorks will complete and file your dissolution paperwork, closing your business and removing your responsibility for keeping up with ongoing maintenance requirements. This is a strong price point, undercutting competitors like IncFile by $50.
• MyCompanyWorks Premium ($99 per year): This feature includes MyCompanyWorks’ annual report service (a $49 annual value), along with the company’s ComplianceLock dashboard and business entity status monitoring. In addition, you’ll receive access to 200+ business and tax forms, 5 GB of online storage, and more.
• LLC Kit ($69): This feature is a binder with your LLC’s name stamped on it. To be honest, no one needs an LLC kit, and we would not advise spending nearly $70 on this product. That said, if you do want to buy an LLC kit, MyCompanyWorks has better pricing than most competitors.
• Apostille ($69): Apostille certificates allow your business to operate in foreign countries. For $69, MyCompanyWorks will file these forms on your behalf. While not by much, this is the cheapest rate we’re aware of for this service (Swyft Filings comes close, at $75).
• Certificate of Good Standing ($35): This is a form that proves your LLC is current and compliant with all regulations in your state. The $35 MyCompanyWorks fee for this service is an incredible bargain, as most competitors charge much more for this document.
• Certified Copy ($35): If you need any official copies of your state-filed business documents, MyCompanyWorks will acquire them for $35. Again, this price point is lower than most competitors charge.
• Foreign Qualification ($99): If your LLC already exists in another state, you need to file a foreign qualification rather than a formation. Considering that some competitors charge considerably more for this same service (like LegalZoom’s $229 price point), this is a reasonable offer.

How Does Their Service Work?

When you hire MyCompanyWorks as your incorporation service, they will file your paperwork on your behalf. But first, you have to do a little legwork. Here’s a quick rundown of what you can expect with MyCompanyWorks:

Choose a package: The very first step you’ll complete with MyCompanyWorks is to build your package. This includes selecting your state, company type, your package, and any add-ons you want to use. MyCompanyWorks makes it clear what your price is throughout the entire process.

Enter information about your business: You’ll need to include your contact information and information about the company itself. For example, you’ll list your name, your business management, your registered agent, and more. This is the most time-consuming step, but it’s what makes it possible for MyCompanyWorks to form your business for you.

Review and pay: MyCompanyWorks gives you one last chance to confirm your order details before you pay. You’ll need to have a credit card on hand, too.

After that, you’re all set! MyCompanyWorks will form your business for you.