Project And Business Process Management: 10 Best Online Services

Business Process Management (BPM) and Project Management (PM)—these two terms are ridiculously popular these days. 

Business competition has gotten fiercer in the past few years, forcing organizations and individuals to become more efficient, effective, and adaptable to the changing business environments. 

To achieve that—many businesses are using (or planning to use) a dedicated business process management tool or project management software. 

Wondering what they are? Well, they’re basically advanced solutions that are used to optimize everyday processes. These advanced solutions are used to plan, collaborate, model, analyze, measure, improve, optimize, automate… and everything else that contributes to improving a company’s overall performance.  

Below are some examples of the potential benefits of using PM/BPM software:

• Great regulatory compliance
• Increased accountability
• Improved engagement
• Reduced inefficiencies
• Improved business agility
• Higher data security and visibility

However, project and business process management services are a dime a dozen. There are hundreds of solutions in the market today and reviewing each of their strengths and weaknesses is like a forever task. It is still important though, to explore all the available options—or at least the best ones. 

Considering that, here’s a list of projects and business process management softwares that you may find fit for your business. 

1. ProofHub 

What is ProofHub?

ProofHub is a cloud-based software solution for project management and team collaboration. The software is designed to help managers and teams overcome their everyday challenges and get more work done faster, together. 

Best features/tools:

• Chat and discussions
• @mention
• Gantt chart tool
• Workflows and Kanban boards
• Custom reports
• Custom roles
• Task management
• Recurring tasks 
• File management
• Proofing and markup tools
• Time tracking
• Multiple timers
• Notebooks and notes
• Customization
• Multiple languages
• Advanced search
• Announcements
• Request forms
• Calendar 
• Third-party integration
• API
• Mobile and tablet compatibility

Available integrations: Freshbooks, Google Calendar, iCal, Box, Dropbox, Google Drive, and OneDrive. 

Pricing information: Starting at $45 per month for unlimited users (special discounts available for nonprofits). 

Pros  ProofHub is an all-in-one solution for growing teams. It eliminated the need for investing in too many tools to run a business.

Cons  ProofHub has some amazing integrations, but they’re limited.

2. Aha!

What is Aha!?

Aha! is a comprehensive business process management software and road mapping platform. With Aha!, you can bring new levels of collaboration, engagement, and transparency in your organization. 

Best features/tools:

• Business model generator
• 360 tracker
• Visual reports
• Detailed charts
• Notebook
• Product notes
• Track changes
• Visualize dependencies
• Share files and folders
• Build progress reports
• Project planning tools
• Project workflow management
• Third-party integration
• Prioritization
• Crowdsourcing ideas
• Build visual roadmaps
• Content import / export
• Drag & drop interface
• Product road mapping
• Collaboration tools

Available integrations: Zapier,  G Suite, Dropbox, Zendesk, Google Analytics, OneDrive, Onelogin, Box,  Slack, Hangouts Chat, Outlook, Flowdock, Google Calendar, Asana, Trello, GitHub, and more.

Pricing information: Starting at $74 per user per month. 

Pros  Aha! is so far the best tool for product road-mapping.

Cons  Aha! has a smooth UX, but the design is rather bland.

3. Nintex

What is Nintex?

Nintex is a business process management solution designed to help individuals and organizations automate their business processes quickly and easily.

Best features/tools:

• Automation
• Customizable dashboard
• Business process automation
• Workflow analytics
• Workflow reminders
• Configurable workflow
• Resource management
• Workflow tracking
• Data-driven analytics
• Approval process control
• Statistical summaries
• Document management
• Project management
• Behavior tracking
• Graphical workflow editor

Available integrations: Dropbox, Google Drive, MailChimp, Office 365, and Slack. 

Pricing information: Starting under $950 per month for 100 processes. 

Pros  Nintex provides fancy features that make complex workflows easy.

Cons  Too expensive for small companies.

4. Wrike 

What is Wrike?

Wrike is one of the best project management software solutions in the market. The software stands out because of its 3-pane layout, user-friendly navigation, easy reporting, and powerful integrations.

Best features/tools:

• Task management
• Interactive timeline (Gantt chart)
• Real-time newsfeed
• Recurrent tasks
• Workload management
• Time-tracking
• Document collaboration
• Discussions in tasks
• iPhone and Android apps
• Task prioritization
• Customized reports
• Google Docs, Dropbox, Box integrations
• Email integration

Available integrations: Salesforce, Tableau, MediaValet, Microsoft Teams, Hangouts chat, Google Drive, Microsoft OneDrive, Github, JIRA, MS Project, Slack, Dropbox, and more. 

Pricing information: Starting at $24.80 per user per month (5-200 users).

Pros  Wrike has an intuitive layout and a great mobile solution.

Cons  Too many tools within one suite—which makes Wrike often overwhelming to work with.

5. Process Street 

What is Process Street?

Process Street is a workflow and project management software built especially for businesses to be able to manage repeating business procedures and checklists. 

Best features/tools:

• Approval process control 
• Process analysis 
• Process control 
• Process management 
• Workflow management

Available integrations: Zapier, Close.io, G Suite, Yammer, Salesforce, Zendesk, Typeform, Slack, Pipedrive, Asana, Wufoo, Trello, Google Calendar, Google Drive, and more.

Pricing information: Starting at $12.50 per user per month. 

Pros  Process Street is super organized and easy-to-use. It makes it easier to communicate with teams and helps to keep everything on track.

Cons Process Street doesn’t have a mobile app yet.

6. Bitrix24

What is Bitrix24?

Bitrix24 is a software solution for management, collaboration, and communication.  The software is designed for small and medium-sized businesses and works best in terms of task management, sales forecasting, marketing automation, and social media integration. 

Best features/tools:       

• Customizable templates
• File sharing and versioning
• Document sharing
• Gantt charts
• Instant messenger
• Invoice management
• Meeting management
• Offline access
• Time tracking
• Recurring tasks
• Social network integrations
• Kanban boards
• Website live chat
• Customizable fields
• Activity management
• Calendar sync with Google, iCal and MS Outlook
• Call recording
• Billing and invoicing
• Voice/video calls and conferencing
• Synchronous document editing

Available integrations: Gmail, MS Office, OpenOffice, LibreOffice, Dropbox, Box, Xero, MailChimp, and Mailigen.

Pricing information: Starting at $46.92 per month. 

Pros  Bitrix24 is highly customizable. Plus, it’s great for project and task management.

Cons Bitrix24 lacks third-party add ons.

7. Tonkean

What is Tonkean?

Tonkean is a Process Automation platform designed for modern enterprises. It helps operation teams in modern enterprises to automate work, coordinate seamlessly, and focus on work that matters.

Best features/tools:       

• Business process automation
• Collaboration
• Customizable dashboard
• Process change tracking
• Process mapping
• Process modeling and designing
• Reporting/analytics
• Templates
• Integrations
• Visual workflow management
• Access controls

Available integrations: Agile CRM, Basecamp 3, Bitbucket, Facebook, Freshdesk, GitHub, GitLab, Gmail, Google Calendar, Google Drive, Google Sheets, Harvest, HubSpot, Intercom, JIRA, Microsoft Dynamics CRM, Microsoft Teams, Monday.com, MySQL, Nutshell, Oracle Database, PostgreSQL, ProsperWorks, RSS, and more.

Pricing information: Starting at $999.00 per month. 

Pros  From to-dos, to follow-up, to KPIs—Tonkean helps you manage all aspects of your work.

Cons  Frequent updates can quickly clutter up your email inbox.

8. Zoho Creator

What is Zoho Creator?

Zoho Creator is an online management software that comes with an intuitive interface and an array of tools for customization. It keeps all your data organized safely so that you can focus on making the right decisions for your business.

Best features/tools:

• Workflow builder
• Tasks, reminders, and notifications
• Custom reports
• Interactive dashboards
• Access controls
• Multi-language support
• Integration and API
• Collaboration tools
• Smart reports
• Customer portal

Available integrations: Zoho CRM​, Zoho Invoice, Zoho Calendar, Zoho Reports, Zoho Recruit, Zoho Desk, Zoho Books, and other Zoho products. 

Pricing information: Starting at $15 per user per month.

Pros  Zoho Creator is very intuitive and requires very little set-up.

Cons  The user interface is too basic. Plus, it is slow at times.

9. Trello 

What is Trello?

Trello is a software tool for collaboration and project management. The tool is based on the concept of boards and cards which corresponds to projects and tasks. The goal of this tool is to keep tasks, files, and information organized while teams collaborate and get work done. 

Best features/tools:

• Tags, labels, and categories
• in-line editing
• Checklists and progress meter
• easy uploading of files and attachments
• data filtering
• archiving of card records
• deadline reminders
• activity log
• information retrieval and back-up
• API

Available integrations: Slack, Adobe XD, Jira, BugPlug, Google Drive, Aha!, Google Hangouts, Teamweek, JotForm, Placker, Roblox, and more.

Pricing information: Starting at $9.99 per user per month (billed annually). 

Pros  The flexibility and familiarity of Trello are beyond any other tools in the market.

Cons  Not the best project management tool for large-scale projects.

10. Workzone

What is Workzone?

Workzone is an online project management and document collaboration app. Workzone can be used to effectively manage your projects, organize projects by tasks, assign responsibilities, and get notified when tasks are late.

Best features/tools:

• Approvals workflow
• Automated reports
• Custom branding
• Email alerts
• Expense tracking
• File versioning
• Flexible permissions
• Gantt chart
• Group calendar
• Image markup
• Individual to-do lists
• Project request forms
• Project templates
• Projects overview dashboard
• Secure file sharing
• Task dependencies
• Time tracking

Available integrations: Slack, Evernote, Salesforce, G Suite, Jira, Trello, Gmail, Chanty, Zendesk, Airtable, Zoho Analytics, and more.

Pricing information: Starting at $20.00 per month per user. 

Pros Keeps projects organized and provide absolute clarity about who is responsible for what.

Cons  Workzone gets the job done, but its overall design isn’t that striking.

What’s your pick? Tell us in the comments!