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ZenBusiness Reviews CT Corporation. CT is an experienced registered agent service provider, but its high pricing is unappealing for many small business owners.
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Last Updated: August 19, 2025
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When you start a registered business like a corporation or limited liability company (LLC) in the United States, you’ll be required to designate a registered agent to accept service of process on your business’s behalf. If you’re researching the many registered agent services on the market today, you might encounter CT Corporation’s registered agent services.
But does CT Corporation (sometimes called “CT” for short) provide a good registered agent service offering? How does it compare to most registered agent services? In this guide, we’ll review CT Corporation, including who this company is, its track record, how this registered agent service stacks up, and more.
A registered agent, sometimes called a resident agent or statutory agent, is an individual or a business entity that receives legal documents like service of process on behalf of a business. When you register your business with your state, you’ll be required to designate a registered agent. Many new business owners decide to hire a registered agent service for peace of mind and to protect their business’s image.
In most states, a registered agent needs to be an individual or business entity with a physical street address in the state (P.O. boxes don’t count). The agent needs to be physically present at their listed address (often referred to as the registered agent address or registered office address) during all standard business hours.
If you don’t designate a registered agent, your business’s initial filings will be rejected, and your business won’t be formed. Additionally, if your existing business no longer has an agent, your business could lose its good standing in the state and face penalties like administrative dissolution.
In many cases, it’s possible to be your own registered agent (and it’s natural to want a free registered agent service, which you can get if you serve as your own agent). But just because you can be your own agent doesn’t mean you should. From a logistical standpoint, serving as your own agent means that you’ll have to be present at that listed address during all normal business hours — not ideal if your business requires you to be out and about during the day or if you want to go on vacation.
But more importantly, if you serve as your own agent, you’ll personally receive any legal notices if your business is ever sued. This could happen at any time at your physical address — potentially while you’re working with a client or business partner — which could harm your reputation.
A registered agent service like ZenBusiness or CT Corporation can help you avoid that scenario. Registered agent services will receive these notices privately in their office, and they’ll deliver the notice to you discreetly. Plus, they’ll give you peace of mind that someone’s always present at your listed registered agent address during regular business hours, helping ensure that you follow these state compliance requirements.
But should you use CT Corporation as your registered agent? Let’s examine this company in more detail.
CT Corporation is a subsidiary of Wolters Kluwer, a global business and compliance services firm that has customers in over 180 countries. They’ve been around for over 130 years. According to their website, their teams have an average tenure of 10 years, so they’ve got plenty of industry experience.
One quick note: CT Corporation registered agent service is different from Connecticut Registered Agent, which is a different agent company. If you googled “CT registered agent,” you’d likely see results for both CT Corporation and Connecticut Registered Agent’s services. In this guide, we’re focusing on CT Corporation by Wolters Kluwer.
Before we get into our full review of this company’s registered agent service, let’s take a quick glance at the advantages and disadvantages of CT Corporation.
When we evaluated CT Corporation, we assessed several different factors, including the registered service offering, pricing, online customer reviews, and customer support. Let’s talk through those categories.
Despite what their name might imply, CT corporation doesn’t just act as a registered agent in Connecticut. In fact, they provide registered agent services in all 50 states and Washington, D.C.
CT Corporation offers a similar experience to other members of the registered agent industry. If you appoint them as your agent, their office will receive legal documents and official correspondence on your behalf. They’ll promptly relay those documents to the right person in your business. You also have access to an online account with a compliance portal to help you keep your company compliant with state requirements.
CT Corporation registered agents can also handle other documents for you at an additional cost.
CT Corporation charges $374 per year for registered agent service (plus any state fees). New customers switching from another company to CT Corporation will pay $365 (plus state fees) to make the change.
While CT Corporation has been offering reliable registered agent services since 1892, we still think that’s a pretty hefty price point for registered agent services. Price is definitely CT Corporation’s biggest drawback; you’ll find much cheaper options elsewhere. For instance, ZenBusiness charges just $199 per year plus state fees (and you’ll enjoy a 50% discount for your first year, too).
For a well-established, commercial registered agent service, CT Corporation has a surprisingly small number of reviews on third-party sites like Trustpilot and the Better Business Bureau. Across those two sites, we found just under 200 reviews. Granted, most of their customer feedback is pretty positive; they got a 4.4/5 average score on their claimed page on Trustpilot (at the time of this writing). But if you’re looking for a company with a long history of positive reviews, you might find CT’s record a little lacking.
In contrast, ZenBusiness has 24,062 reviews on Trustpilot alone with a 4.8/5 star average score.
CT Corporation offers several channels for customer support. They offer three dedicated phone numbers to contact for sales, customer service, or technical support. You can also fill out the contact form on the website and wait for a response.
Most customers who reviewed CT Corporation say that they had a positive experience and got prompt support when they needed it. However, some other customer reviews report that they have difficulty getting resolutions to their problems, with some suspecting that their emails got lost in the shuffle. These comments are in the minority, but when you need a speedy resolution, you don’t want to find yourself in their shoes — waiting on support.
When we asked CT Corporation a question through their contact form, it took about two business days to get a response, and a bit longer to get an answer to our question (the representative asked several “clarifying questions” that were actually sneaky upsells for services we weren’t inquiring about). While the support team eventually got the job done, it wasn’t the speediest or smoothest experience we’ve had.
CT Corporation is certainly one of the more storied registered agent companies, but it won’t be the right fit for everyone. If you want to work with a company that has over 130 years of experience and a global reach, then they’re worth a look. However, their $374 price point for registered agent service gives a bit of sticker shock; that price point is significantly higher than a lot of their competitors. If you’re a smaller business owner who needs the same services at more affordable pricing, they won’t be the right registered agent for you.
ZenBusiness offers reliable registered agent services with excellent customer service at a great value: just $199 per year (plus state fees). You’ll get 50% off your first year, too.
Here at ZenBusiness, we pride ourselves on providing trusted services for a variety of small business needs at a great value. Whether you need registered agent service for a good price, help starting your LLC, a Money Pro app for managing your business finances, or something else, we’ve got your back. We’ll help handle the red tape for you so you can focus on what you love: running your business.
While CT’s high prices might scare away some entrepreneurs, we’re confident that it’s a legitimate service. After all, this company has been around since the 19th century and has served thousands of companies with registered agent service.
You can reach CT’s support team by phone using one of the three phone numbers listed on their website (sales, customer service, and tech support). If you’d rather email them, you can fill out the contact form on their website.
In short, yes, every LLC and corporation operating in America today needs to designate a registered agent (in Pennsylvania, you list a registered office instead of an agent, but the gist of the requirement is the same). A registered agent is a person or business entity that receives service of process and important document deliveries from the state and then forwards them to your business. It’s a crucial part of any LLC or corporation’s compliance.
Technically, you can serve as your own agent, appoint a friend or family member, or even hire an attorney to fill this role for you, but a dedicated registered agent service is a wise choice for balancing overall value with peace of mind.
We were unable to find any information regarding CT’s refund policy on their website. If you’re unsure about purchasing services from them, you might want to contact them first to inquire about the availability of refunds if you aren’t satisfied.
CT Corporation offers a variety of other services, including annual report filings, business formations, business licensing, foreign qualification services, and more. You can also use other Wolters Kluwer-affiliated companies for other services, such as taxes and accounting.
CT Corporation’s most noteworthy advantage is its experience, as it has been around since 1892 and currently serves 70% of Fortune 500 companies in some capacity. However, its biggest disadvantage is pricing, as CT charges much higher prices than many of its competitors.
Registered Agent Services Reviewed
Disclaimer: The content on this page is for information purposes only and does not constitute legal, tax, or accounting advice. If you have specific questions about any of these topics, seek the counsel of a licensed professional.
Written by Team ZenBusiness
ZenBusiness has helped people start, run, and grow over 850,000 dream companies. The editorial team at ZenBusiness has over 20 years of collective small business publishing experience and is composed of business formation experts who are dedicated to empowering and educating entrepreneurs about owning a company.
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