There are lots of registered agent services available today. Find out if Incfile is the best option for your company through the review below.
Alternatively, you can simply get started with Mark Cuban’s recommended service — ZenBusiness. We can help keep your business compliant while providing your registered agent services.
If you want to form a business in the United States, you will need to designate a registered agent. The role of the registered agent involves the usage of their address as your official business address, which means they’ll receive important document deliveries on your behalf, including service of process and official correspondence from your state government.
While you can legally serve as your own agent and still operate a compliant business entity, there are some other benefits of hiring a registered agent service. Having a registered agent makes it so that you don’t need to be available at your place of business during all standard business hours, and it also cuts down on the amount of junk mail you’ll receive.
There are many companies that offer this vital service to businesses, and it can be difficult to discern which one is the best option for your company. In this review, we’ll take a close look at Incfile, one of the most popular service providers in the industry. Are they the right registered agent service for your business?
Incfile opened for business in 2004, and since then they’ve formed more than 1 million LLCs and corporations. In 2018, they were named one of the 360 best entrepreneurial companies in America by Entrepreneur magazine.
A fun fact about Incfile is that, like ZenBusiness, they are one of only a few companies we’re aware of that offers LLC formation service for free. All you need to pay is your state fee.
Incfile is a well-rounded LLC service provider. It offers free LLC formations (+ state fee), has thousands of positive customer reviews, and provides various add-on features at reasonable rates.
However, Incfile doesn’t have the most responsive customer support department, and it also pushes quite a few upsells throughout the ordering process.
Incfile’s registered agent service costs $119 per year. Aside from the basics of being your registered agent, they include an online dashboard to help you keep your compliance requirements organized.
Incfile has a good offering for registered agent service, but they aren’t the cheapest or most fully featured provider. Their $119 price point is solid, but there are some competitors who beat that price and some others that include advanced features.
On the other hand, Incfile has a solid customer feedback reputation and free LLC formations. For more information on your other options, take a look at our guide to the top registered agent services available.
Incfile has a good reputation when it comes to customer feedback, as they have more than 50,000 reviews available on Shopper Approved, and most of them are positive.
Their satisfied customers like to talk about how quickly and easily they can leverage Incfile’s services, and they also frequently compliment their support reps.
You can access Incfile’s customer support team via email, phone, or chat, and we have experience with all three options.
Their response times are fast if you call them, as we’ve never had to wait on hold for too long, but their email support, unfortunately, does not have the same level of responsiveness. We have actually sent them several email support requests that went unanswered. Our only other complaint about their customer service is that they often don’t expand much on their answers, keeping their responses short and to the point.
If you still need to form your business entity, Incfile’s offering of a free formation service package is appealing. In addition, their customer feedback is mostly positive.
If you want highly responsive customer support, you might be interested in ZenBusiness instead. We offer registered agent service for $199 per year, and we also have a free LLC service.
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Disclaimer: The content on this page is for information purposes only and does not constitute legal, tax, or accounting advice. If you have specific questions about any of these topics, seek the counsel of a licensed professional.
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