ZenBusiness reviews its own products and services and compares them to others in the industry.
InCorp is a quality registered agent service with reasonable rates, but its other offerings (like LLC formations) have high prices and its customer feedback is a mixed bag. Here at ZenBusiness, we can save you $$ on your business formation.
*SPECIAL OFFER: $99 + state fees for the first year when you switch to ZenBusiness! Renews at $199/yr.
If you want to form a business in the United States, you’ll need to designate a registered agent. The role of the registered agent involves the usage of their address as your official business address, which means they’ll receive important document deliveries on your behalf, including service of process and official correspondence from your state government.
While you can legally serve as your own agent and still operate a compliant business entity, there are some other benefits of hiring a registered agent service. Having a registered agent makes it so that you don’t need to be available at your place of business during all standard business hours, and it also cuts down on the amount of junk mail you’ll receive.
There are many LLC formation services that offer registered agent services to businesses, and it can be difficult to discern which one is the best option for your company. In this review, we’ll take a close look at InCorp, one of the most popular service providers in the industry. Are they the right registered agent service for your business?
InCorp was founded in 1998, and with 250,000+ active registered agent clients, they’re the fourth-largest national registered agent service in the U.S. InCorp also provides business formation services, and their EntityWatch feature is a unique benefit. This management system allows you to track your compliance status, keep a calendar of important compliance deadlines, store your corporate documents, and more.
InCorp has reasonable registered agent service pricing, which starts at $129 per year and has volume discounts that can drop that rate to as little as $87 by paying for additional years of service in advance. They have plenty of experience and a large roster of active registered agent clients. InCorp also provides its clients with a convenient tool to help prevent corporate identity theft. However, InCorp’s offerings for other services are largely uninspired.
If you purchase one year’s worth of registered agent service from InCorp, they’ll charge you a flat rate of $129. However, if you prepay for future years of service, they’ll cut their rates as follows:
One unique feature of InCorp is its EntityWatch system, which provides real-time information regarding the status of your business entity, and also helps prevent corporate identity theft. They also provide access to a convenient compliance calendar.
InCorp’s volume-discounted pricing is a solid selling point, and we appreciate their inclusion of the EntityWatch system. However, if you still need to form your LLC, InCorp’s barebones $117 (+ state fee) package isn’t very appealing. For example, we offer free (+ state fee) LLC formations. For more information on your other options, take a look at our guide to the top registered agent services available.
We were able to track down around 180 reviews for InCorp, as they have reviews on the Better Business Bureau website, along with Google and Facebook. Their reviews are okay but not spectacular, with an average score of roughly 3.5 out of 5.
In their positive reviews, InCorp clients discuss the quality customer support they receive and also highlight the company’s ease of use. On the other hand, they do have some negative reviews that mostly revolve around customers having difficulties canceling their services.
You can access InCorp’s customer support representatives via phone, email, or web-based chat. If you prefer support in Spanish, they have bilingual reps available during all standard operating hours, which at InCorp run from 9 a.m. to 9 p.m. ET every weekday. No matter which method you prefer for contacting their support department, they have quick response times, and their representatives are friendly and helpful.
If you’re seeking a reliable and affordable registered agent service provider, InCorp could be a solid choice.
If you’re in the market for LLC formation service, InCorp’s $117 offer with no additional features is relatively unimpressive. For instance, our LLC formation service starts at $0 (all you pay is your state’s required fee). We also offer competitive rates for registered agent service.
Is InCorp legit?
InCorp is one of the most-used registered agent services in the nation today, and it also has plenty of experience forming LLCs. While you can find cheaper LLC formation services elsewhere (for example, we’ll form your LLC for free), there’s no questioning InCorp’s legitimacy as a company.
How can I get in touch with InCorp’s customer support?
You can reach InCorp by phone at 800-246-2677. If you’d rather communicate via email, you can fill out the contact form on their website.
Do I need a registered agent for my LLC or corporation?
In short, yes, every LLC and corporation operating in America today needs to designate a registered agent. This person or business entity receives service of process and important document deliveries from the state, then forwards them to your business. It’s a crucial part of any LLC or corporation’s compliance. However, you don’t necessarily need to hire a registered agent service — you can serve in this role yourself, appoint a family member or friend, hire an attorney or accountant to handle it, etc.
Do they have a refund policy?
InCorp’s refund policy for registered agent service is a bit confusing, and we had to read it a few times to figure out what it means. In short, you can request a refund with no fees attached up until InCorp provides you with your registered agent address. After that, you have a 30-day window to request a refund less a $29 fee, after which no refunds will be granted.
Other than registered agent service, what else can InCorp do?
InCorp offers a selection of other business services, including entity formations, annual reports, foreign qualifications, Certificates of Good Standing, dissolutions, certified copies, apostille, amendments, trademarks, copyrights, and UCC filings.
What are InCorp’s biggest advantage and disadvantage?
Interestingly, we think InCorp’s biggest pro and con are the same thing: pricing. Its price point for registered agent service is an advantage over many competitors, especially if you prepay for five years to get the $87/year discounted rate. However, its pricing for LLC formation service ($117 + state fee) is uninspired, especially when competitors like us at ZenBusiness offer this same service for free (+ state fee).
Registered Agent Services Reviewed
Disclaimer: The content on this page is for information purposes only and does not constitute legal, tax, or accounting advice. If you have specific questions about any of these topics, seek the counsel of a licensed professional.
Written by Team ZenBusiness
ZenBusiness has helped people start, run, and grow over 800,000 dream companies. The editorial team at ZenBusiness has over 20 years of collective small business publishing experience and is composed of business formation experts who are dedicated to empowering and educating entrepreneurs about owning a company.
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