If you want to form a business in the United States, you’ll need to designate a registered agent. The role of the registered agent involves the usage of their address as your official business address, which means they’ll receive important document deliveries on your behalf, including service of process and official correspondence from your state government.

While you can legally serve as your own agent and still operate a compliant business entity, there are some other benefits of hiring a registered agent service. Having a registered agent makes it so that you don’t need to be available at your place of business during all standard business hours, and it also cuts down on the amount of junk mail you’ll receive.

There are many LLC formation services that offer registered agent services to businesses, and it can be difficult to discern which one is the best option for your company. In this review, we’ll take a close look at InCorp, one of the most popular service providers in the industry. Are they the right registered agent service for your business?

About InCorp

InCorp was founded in 1998, and with 250,000+ active registered agent clients, they’re the fourth-largest national registered agent service in the U.S. InCorp also provides business formation services, and their EntityWatch feature is a unique benefit. This management system allows you to track your compliance status, keep a calendar of important compliance deadlines, store your corporate documents, and more.

30-Second Summary of Our Review

InCorp has reasonable registered agent service pricing, which starts at $129 per year and has volume discounts that can drop that rate to as little as $87 by paying for additional years of service in advance. They have plenty of experience and a large roster of active registered agent clients. InCorp also provides its clients with a convenient tool to help prevent corporate identity theft. However, InCorp’s offerings for other services are largely uninspired.

InCorp Strengths

  • Reasonable registered agent service pricing – InCorp offers registered agent service starting at $129, and you can cut that rate to $87 if you prepay for five years in advance.
  • Large roster of active registered agent clients – InCorp is currently the fourth-largest registered agent service in America, with 250,000+ active customers.

InCorp Weaknesses

  • Mediocre customer reviews – We found roughly 180 reviews of InCorp’s services on reputable third-party review websites, and the company maintains an average score of roughly 3.5/5.
  • Uninspired offerings for other services – While InCorp has good prices for registered agent service, its $117 (+ state fee) LLC formation package isn’t very competitive.

Pricing and Additional Features

If you purchase one year’s worth of registered agent service from InCorp, they’ll charge you a flat rate of $129. However, if you prepay for future years of service, they’ll cut their rates as follows:

  • 2 Years – $117/year
  • 3 Years – $105/year
  • 5 Years – $87/year

One unique feature of InCorp is its EntityWatch system, which provides real-time information regarding the status of your business entity, and also helps prevent corporate identity theft. They also provide access to a convenient compliance calendar.

InCorp vs. Other Registered Agent Services

InCorp’s volume-discounted pricing is a solid selling point, and we appreciate their inclusion of the EntityWatch system. However, if you still need to form your LLC, InCorp’s barebones $117 (+ state fee) package isn’t very appealing. For example, we offer free (+ state fee) LLC formations. For more information on your other options, take a look at our guide to the top registered agent services available.

Online Customer Reviews

We were able to track down around 180 reviews for InCorp, as they have reviews on the Better Business Bureau website, along with Google and Facebook. Their reviews are okay but not spectacular, with an average score of roughly 3.5 out of 5.

In their positive reviews, InCorp clients discuss the quality customer support they receive and also highlight the company’s ease of use. On the other hand, they do have some negative reviews that mostly revolve around customers having difficulties canceling their services.

Customer Service Quality

You can access InCorp’s customer support representatives via phone, email, or web-based chat. If you prefer support in Spanish, they have bilingual reps available during all standard operating hours, which at InCorp run from 9 a.m. to 9 p.m. ET every weekday. No matter which method you prefer for contacting their support department, they have quick response times, and their representatives are friendly and helpful.

Main Reason to Use InCorp

If you’re seeking a reliable and affordable registered agent service provider, InCorp could be a solid choice.

Main Reason Not to Use InCorp

If you’re in the market for LLC formation service, InCorp’s $117 offer with no additional features is relatively unimpressive. For instance, our LLC formation service starts at $0 (all you pay is your state’s required fee). We also offer competitive rates for registered agent service.

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Frequently Asked Questions About InCorp Registered Agent Service

  • InCorp is one of the most-used registered agent services in the nation today, and it also has plenty of experience forming LLCs. While you can find cheaper LLC formation services elsewhere (for example, we’ll form your LLC for free), there’s no questioning InCorp’s legitimacy as a company.

  • You can reach InCorp by phone at 800-246-2677. If you’d rather communicate via email, you can fill out the contact form on their website.

  • In short, yes, every LLC and corporation operating in America today needs to designate a registered agent. This person or business entity receives service of process and important document deliveries from the state, then forwards them to your business. It’s a crucial part of any LLC or corporation’s compliance. However, you don’t necessarily need to hire a registered agent service — you can serve in this role yourself, appoint a family member or friend, hire an attorney or accountant to handle it, etc.

  • InCorp’s refund policy for registered agent service is a bit confusing, and we had to read it a few times to figure out what it means. In short, you can request a refund with no fees attached up until InCorp provides you with your registered agent address. After that, you have a 30-day window to request a refund less a $29 fee, after which no refunds will be granted.

  • InCorp offers a selection of other business services, including entity formations, annual reports, foreign qualifications, Certificates of Good Standing, dissolutions, certified copies, apostille, amendments, trademarks, copyrights, and UCC filings.

  • Interestingly, we think InCorp’s biggest pro and con are the same thing: pricing. Its price point for registered agent service is an advantage over many competitors, especially if you prepay for five years to get the $87/year discounted rate. However, its pricing for LLC formation service ($117 + state fee) is uninspired, especially when competitors like us at ZenBusiness offer this same service for free (+ state fee).

Disclaimer: The content on this page is for information purposes only and does not constitute legal, tax, or accounting advice. If you have specific questions about any of these topics, seek the counsel of a licensed professional.

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Written by Team ZenBusiness

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