ZenBusiness reviews its own products and services and compares them to others in the industry.
ZenBusiness reviews Bizee’s registered agent services. Formerly known as Incfile, Bizee provides registered agent services at a lower price than some competitors, but service upsells can be a hassle.
*SPECIAL OFFER: $99 + state fees for the first year when you switch to ZenBusiness! Renews at $199/yr, subject to change.
Last Updated: August 26, 2025
*Mr. Cuban may receive financial compensation for his support.
When you start a registered business like a corporation or limited liability company (LLC) in the United States, you’ll be required to designate a registered agent to accept service of process on your business’s behalf. If you’re researching the many registered agent services on the market today, you might encounter Bizee’s registered agent services.
But does Bizee (formerly named Incfile) provide a good registered agent service offering? How does it compare to most registered agent services? In this guide, we’ll review Bizee, including what this company is, its track record, how its registered agent service stacks up, and more.
A registered agent is an individual or a business entity that receives legal documents, such as service of process, on behalf of a business. When you register your business with your state, you’ll be required to designate a registered agent. Many business owners decide to hire a registered agent service for peace of mind and to protect their business’s image.
In most states, a registered agent needs to be an individual or business entity with a physical address in the state (P.O. boxes don’t count). The agent needs to be physically present at their listed address (often referred to as the registered agent address or registered office) during all standard business hours.
If you don’t designate a registered agent, your business’s initial filings will be rejected, and your business won’t be formed. Additionally, if your existing business no longer has an agent, your business could lose its good standing in the state and face penalties like administrative dissolution.
In many cases, it’s possible to be your own registered agent (and it’s natural to want a free registered agent service, which you would technically get if you served as your own agent). But just because you can be your own agent doesn’t mean you should. From a logistical standpoint, serving as your own agent means that you’ll have to be present at that listed address during all normal business hours — not ideal if your business requires you to be out and about during the day or if you want to go on vacation.
But more importantly, if you serve as your own agent, you’ll personally receive any legal notices if your business is ever sued. This could happen at any time at your business address — potentially while you’re working with a client or business partner — which could harm your reputation.
A registered agent service like ZenBusiness or Bizee can help you avoid that scenario. Registered agent services will receive these notices privately in their office, and they’ll deliver the notice to you discreetly. Plus, they’ll give you peace of mind that someone’s always present at your listed registered agent address, helping ensure that you follow these state compliance requirements.
But should you use Bizee as your registered agent? Let’s dig into this company in more detail.
Bizee first got their start in 2004 under the name Incfile. As they grew, they set up their business headquarters in Houston, Texas, where they’re still located today. A couple years ago, they rebranded to become Bizee to better match their service offerings. Now, they offer a variety of services, including business formations, registered agent service, amendment help, business license research, and more.
According to their “About Us” page, Bizee has helped form over a million businesses across the country. Like us here at ZenBusiness, Bizee offers a free LLC formation service (plus state fees).
Before we get into our full review of Bizee’s registered agent services, let’s take a quick glance at the advantages and disadvantages of Bizee.
When we evaluated Bizee, we considered several factors, including the registered service offering, price point, online customer reviews, and customer support. Let’s discuss those categories.
Bizee offers a pretty basic registered agent service: their local registered agent office will accept your company’s official correspondence like service of process on behalf of your company. If you receive any notices, you’ll get notified by text or email, and then they’ll mail the actual documents to you. They’ll also upload your documents to an online dashboard. It’s a lot like other registered agent services in that regard.
One perk to Bizee is that you’ll get your first year of registered agent service free if you use their business formation services to start your LLC. After the first year (or if you’ve already formed your business), you’ll pay $119 per year.
Bizee does say that, as their customer, you’ll get free compliance reminders to notify you if your annual report is coming due (or other state or federal filing deadlines). While that can be helpful, these reminders also give Bizee another opportunity to upsell their services to file these reports for you — which isn’t free.
Bizee also offers a variety of other services, including business formation, annual report filing, tax consultations, EIN filing, and more.
Bizee has a high volume of customer reviews on third-party websites like Trustpilot. On that site alone, they have close to 22,000 reviews with an average score of 4.6 stars (as of August 15, 2025), so they have a good number of satisfied customers. Customers frequently mention that the formation service is easy to use and affordable.
However, some find it concerning that Bizee is not BBB accredited; in fact, their business profile receives an F rating for unaddressed customer complaints. Additionally, in Bizee’s negative customer reviews, customers mention having problems correcting filing issues and less-than-helpful and even rude customer support representatives.
Bizee offers customer support channels by email, phone, and a contact form on their website. These support channels are available Monday through Friday from 9 a.m. to 6 p.m. CT. It’s a bit disappointing that there isn’t any help available on weekends, which might be prohibitive if your business is a side hustle you primarily do on the weekends.
If Bizee’s customer feedback is any indication, customer support can be a bit of a mixed bag. Many customers say they had an easy time contacting support and getting prompt resolutions, some even mentioning their support representative by name. When we contacted them ourselves, we got prompt phone support, and they answered our contact form request within one business day.
But not everyone has such a smooth experience (according to reviews). Some of Bizee’s negative reviewers mention that customer support was rude or unhelpful and that resolving their problem was difficult. Many also don’t like Bizee’s upsells (with some unknowingly subscribing to services as a result). While these reviews are in the minority, they’re still worth mentioning.
You might be drawn to Bizee if you want a provider that offers free business formation and your first year free of registered agent services. And that’s understandable; money is often tight when you’re starting a business.
But there are some drawbacks to Bizee. The company often offers upsells during the signup process, so it’s easy to end up spending money on other services. Plus, their customer support can be a mixed bag. There are better options available with reliable customer support.
Here at ZenBusiness, we pride ourselves on providing excellent customer support in everything we do. Like Bizee, we offer free LLC formation packages (just pay state fees). We’ll also give you registered agent services for $99 for your first year.
Here at ZenBusiness, we pride ourselves on providing reliable services for a variety of small business needs at a great value. Whether you need registered agent service for a good price, help starting your LLC, a Money Pro app for managing your business finances, or something else, we’ve got your back. We’ll help handle the red tape for you so you can focus on what you love: running your business.
Formerly known as Incfile, Bizee has formed more than 1 million businesses since opening in 2004. It also has tens of thousands of positive customer reviews online. Whether it’s the right fit for your business is up for debate, but Bizee is a legitimate operation.
While Bizee is one of several popular LLC formation and registered agent services out there, there are other companies to consider. Check out our comparison guides for a closer look.
Bizee offers customer support through two phone numbers listed on their website and their email address. You can also fill out the contact form on their website. Their support team is available from 9 a.m. to 6 p.m. CT on weekdays.
In short, yes, every LLC and corporation operating in America today needs to designate a registered agent (in Pennsylvania, you list a registered office instead of an agent, but the gist of the requirement is the same). A registered agent is a person or business entity who receives service of process and important document deliveries from the state, then forwards them to your business. It’s a crucial part of any LLC or corporation’s compliance.
Technically, you can serve as your own agent, appoint a friend or family member, or even hire an attorney to fill this role for you, but a dedicated registered agent service is a wise choice for balancing overall value with peace of mind.
While some competitors (like us at ZenBusiness) offer 100% satisfaction guarantees, Bizee doesn’t. If you need to cancel a service, you’ll be charged a $30 cancellation fee. You can only cancel (and get a partial refund) if Bizee hasn’t yet paid any government filing fees on your behalf (such as the Articles of Organization filing fee due to your state government). After payment is made, you can’t cancel or change your order at all.
Bizee offers business formations, foreign qualifications, amendments, dissolutions, reinstatements, doing business as (DBA) names, virtual address services, Certificates of Good Standing, business license research, trademark name searches, annual reports, LLC kits, employer identification number (EIN) acquisition, business tax advice services, and more.
We think that Bizee’s biggest pro is its free LLC formation package. Much like ZenBusiness, Bizee will form your new business for free, as long as you pay your state’s required fee.
Bizee’s biggest drawback is that they aren’t BBB accredited, which some consumers really value. We also find that their upsells are a bit of a drawback. You will experience quite a few upsell attempts as you work your way through their order form, even if you’re using their free LLC formation package. If you decide to use them, be sure to read each page carefully so you know what you’re signing up for if you opt into any of these services.
Registered Agent Services Reviewed
Disclaimer: The content on this page is for information purposes only and does not constitute legal, tax, or accounting advice. If you have specific questions about any of these topics, seek the counsel of a licensed professional.
Written by Team ZenBusiness
ZenBusiness has helped people start, run, and grow over 850,000 dream companies. The editorial team at ZenBusiness has over 20 years of collective small business publishing experience and is composed of business formation experts who are dedicated to empowering and educating entrepreneurs about owning a company.
Ready to Get a Registered Agent?
Appoint Your Registered Agent