If you want to form a business in the United States, you’ll need to designate a registered agent. The role of the registered agent involves the usage of their address as your official business address, which means they’ll receive important document deliveries on your behalf, including service of process and official correspondence from your state government.

While you can legally serve as your own agent and still operate a compliant business entity, there are some other benefits of hiring a registered agent service. Having a registered agent makes it so that you don’t need to be available at your place of business during all standard business hours, and it also cuts down on the amount of junk mail you’ll receive.

There are many LLC formation services that also offer registered agent services to businesses, and it can be difficult to discern which one is the best option for your company. In this review, we’ll take a close look at Legalinc, one of the most popular service providers in the industry. Are they the right registered agent service for your business?

Legalinc and LegalZoom Merger Information

In 2018, LegalZoom acquired Legalinc in a stock acquisition. For several years, it kept both companies operating as separate entities. However, in 2023, LegalZoom largely shut down Legalinc. While existing Legalinc customers can still log into their accounts, the brand no longer offers services to new clients.

Today, the Legalinc homepage includes a link inviting potential new customers to instead purchase services from LegalZoom. We’ve decided to keep this review up, as it may still help Legalinc’s existing customers, as well as those who were considering Legalinc but now must find another option.

About Legalinc

Legalinc takes advantage of technology to automate significant portions of the business formation process. This means that they’re able to process document filings quicker than some competitors. Their prices aren’t great, but they do have some interesting features available.

A fun fact about Legalinc is that most of their services are managed via an interactive dashboard, which allows customers to keep all of their services organized, and it also works as a middleman for companies that provide business services. For example, you can give your clients access to purchase business filings from you while Legalinc handles the actual work.

30-Second Summary of Our Review

Legalinc opened for business in 2012. This Texas-based company is unique in the way they provide this service, as they were the first fully automated, entirely digital registered agent service available.

In addition to standard registered agent service, Legalinc also offers independent director service for large real estate transactions and specialty representation services for businesses that are required to acquire specialized registered agent service due to federal or state statutes.

Legalinc Strengths

  • Specialty service available for large clients – While most of their competitors are focused on providing services for small businesses, Legalinc’s software platform can power large firms with comprehensive entity management services.
  • Minimizes waste due to automated, tech-savvy service – There’s no wasted time doing manual data entry, and there’s no wasted money paying for ineffective processes.

Legalinc Weaknesses

  • Outdated website design – Their website could use an overhaul. Its basic design is clunky and outdated, especially for a company that’s so tech-focused.
  • No customer reviews – While some of their competitors have hundreds or even thousands of reviews available, we were unable to find any reviews of Legalinc’s services online.
  • Some services unavailable for small businesses – Some of Legalinc’s services are only offered to large enterprise clients.

Pricing and Additional Features

Legalinc provides registered agent service for $129 per year. Their registered agent service is fully automated, which makes them an effective middleman in the process ― for business services providers looking for a backend registered agent service, Legalinc makes for a solid option.

They also offer specialized services for companies with complex requirements for registered agent service ― if interested in this option, call them for pricing and further details.

Legalinc vs. Other Registered Agent Services

We like what Legalinc has to offer for registered agent service, but they have a few attributes that are rather uninspired. For instance, we have a free business formation plan (state fee not included), while Legalinc charges at least $99 to form your LLC. We also offer registered agent service at a reasonable rate of $199 per year.

For more information on your other options, take a look at our guide to the top registered agent services available.

Online Customer Reviews

Unfortunately, we were unable to find any reviews of Legalinc’s services, which is unfortunate, especially considering that some competitors like us have 12,000+ positive reviews available online. It’s impossible for us to analyze feedback that doesn’t exist.

Customer Service Quality

With Legalinc, you can access their customer support team via phone, email, or web chat. We tested all three options and found that their response times are quick, as we spent little time waiting for them to respond to our queries. In our experience, their representatives are courteous and knowledgeable and were able to answer our questions efficiently and accurately.

Main Reasons to Use Legalinc

The best reason to use Legalinc is if you own a company that provides business services to other companies, and you’d like Legalinc to help you streamline your processes. For example, Incfile outsources all of its registered agent services to Legalinc.

Main Reasons Not to Use Legalinc

If you’re a typical small business owner, their advantages probably don’t affect your business as much as they would for a larger company. In this situation, there are plenty of other companies that can provide similar services.

Disclaimer: The content on this page is for information purposes only and does not constitute legal, tax, or accounting advice. If you have specific questions about any of these topics, seek the counsel of a licensed professional.

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Written by Team ZenBusiness

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