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If you want to form a business in the United States, you’ll need to designate a registered agent. The role of the registered agent involves the usage of their address as your official business address, which means they’ll receive important document deliveries on your behalf, including service of process and official correspondence from your state government.

While you can legally serve as your own agent and still operate a compliant business entity, there are some other benefits of hiring a registered agent service. Having a registered agent makes it so that you don’t need to be available at your place of business during all standard business hours, and it also cuts down on the amount of junk mail you’ll receive.

There are many LLC formation services that also offer registered agent services to businesses, and it can be difficult to discern which one is the best option for your company. In this review, we’ll take a close look at MyCompanyWorks, one of the most popular service providers in the industry. Are they the right registered agent service for your business?

About MyCompanyWorks

MyCompanyWorks was formed as MyNewCompany in 2001, and they’ve formed tens of thousands of LLCs and corporations since then. In 2017, they were named to the Inc5000 rankings of the fastest-growing private companies in America.

A fun fact about MyCompanyWorks is that every purchase you make from them is covered by their 100% satisfaction guarantee. You have a generous 90-day window to request a refund, and they will refund your service fee. Only a few competitors (like ZenBusiness and LegalZoom) can compete with this refund policy.

30-Second Summary of Our Review

MyCompanyWorks has an annual fee of $99 for registered agent services. Aside from that, the most impressive aspect of MyCompanyWorks as a company is its strong customer feedback, as the majority of its 4,000+ online reviews are positive.

MyCompanyWorks Strengths

  • Strong customer reviews – We found more than 4,000 reviews for MyCompanyWorks, and most of them are positive.
  • Affordable registered agent service – If you’re looking for a registered agent, MyCompanyWorks charges $99 per year.
  • 100% satisfaction guarantee – Every purchase made from MyCompanyWorks includes their comprehensive satisfaction guarantee. It’s one of the best refund policies in the industry, and it’s quite similar to our guarantee at ZenBusiness.

MyCompanyWorks Weaknesses

  • Less experienced than some competitors – It’s hard to say exactly how many customers MyCompanyWorks has served — their website says “tens of thousands.” When ZenBusiness has formed 500,000 businesses and companies like LegalZoom handle customer volumes in the millions, it’s safe to say there are more experienced options out there.
  • Business formation service isn’t a great deal – MyCompanyWorks charges $59 for LLC formation service, plus your state’s fee. By comparison, we offer LLC formations for free (+ state fee).

Pricing and Additional Features

MyCompanyWorks has a rate of $99 per year for registered agent service. Their registered agent service doesn’t include any additional features.

MyCompanyWorks vs. Other Registered Agent Services

MyCompanyWorks does a solid job of providing registered agent service, especially considering its favorable customer feedback reputation. However, if you still need to form your business, you might prefer another option.

For instance, if you’re looking for a free business formation, ZenBusiness offers an LLC formation service starting at $0 (all you pay is your state’s fee). We also offer reasonably priced registered agent service. For more information on your other options, take a look at our guide to the top registered agent services available.

Online Customer Reviews

Most of MyCompanyWorks’ thousands of customer reviews are located on Shopper Approved, where they hold a 4.9 average score (out of 5) with 4,000+ reviews. Their clients seem pleased with the efficiency of MyCompanyWorks’ services, as well as with their thorough explanations for each step of the LLC creation process.

Customer Service Quality

MyCompanyWorks provides access to their customer support team via phone or email. In our experience, and also based on their customer feedback, either option gives you quick response times and well-informed assistance from their team of knowledgeable professionals. Their representatives are available from 9 a.m. until 7 p.m. ET on weekdays.

Main Reasons to Use MyCompanyWorks

Are you looking for a company that gets positive feedback from their clients? Perhaps you prefer using a company that offers a money-back guarantee? These are two reasons to consider MyCompanyWorks for registered agent service.

Main Reasons Not to Use MyCompanyWorks

If you’re looking for a company that offers free LLC formations, or you want some additional features with your registered agent service, you might want to look elsewhere.

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Frequently Asked Questions About MyCompanyWorks Registered Agent Service

  • MyCompanyWorks was first formed back in 2001. Over the years, they’ve served more than 60,000 business clients with entity formations and other business services. When it comes to customer feedback, MyCompanyWorks has more than 4,000 reviews available online, and they maintain solid average rating scores.

  • Some of their competitors offer LLC formations at lower rates while still providing valuable features. Take a look at our head-to-head comparisons for further details.

  • You can contact MyCompanyWorks via phone by calling 800-326-1362. Instead of publishing a specific email address, they have an email contact form on their website. Once you submit your message, a MyCompanyWorks representative will reach out to you via email. Their hours of operation run from 9 a.m. to 7 p.m. ET on weekdays.

  • In short, yes, every LLC and corporation operating in America today needs to designate a registered agent. This person or business entity receives service of process and important document deliveries from the state, then forwards them to your business. It’s a crucial part of any LLC or corporation’s compliance. However, you don’t necessarily need to hire a registered agent service — you can serve in this role yourself, appoint a family member or friend, hire an attorney or accountant to handle it, etc.

  • Depending on where you look on their website, you could get two different answers. You’ll see MyCompanyWorks refer to their 100% satisfaction guarantee quite a bit, which says they’ll refund your money if you’re unhappy for any reason. However, at the time of this writing, other parts of their website contradict this claim.

    For instance, in the terms and conditions, MyCompanyWorks lays out a very different and much more costly refund policy. It says that depending on the status of your order when you request your refund, you will receive the total order amount minus a $25, $50, or $75 processing fee. Once your documents have been shipped to the state, refunds are no longer available.

    Which one of these is MyCompanyWorks’ actual refund policy? To be honest, we’re not quite sure.

  • MyCompanyWorks doesn’t offer a lengthy laundry list of additional services like some competitors do, but they still provide a selection. They can help you out with services like business formations, doing business as (DBA) names, apostille, annual reports, amendments, dissolutions, annual reports, foreign qualifications, Certificates of Good Standing, certified copies, and virtual office service.

  • The biggest advantage of MyCompanyWorks is its strong customer feedback. Even with its high volume of reviews, MyCompanyWorks maintains good rating scores on review websites, which provides peace of mind for people thinking about using their services. Its biggest disadvantage is its $59 price point for LLC service, especially when we offer similar services for free (you’ll pay your state’s fee either way).

Disclaimer: The content on this page is for information purposes only and does not constitute legal, tax, or accounting advice. If you have specific questions about any of these topics, seek the counsel of a licensed professional.

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