If you want to form a business in the United States, you will need to designate a registered agent. The role of the registered agent involves the usage of their address as your official business address, which means they’ll receive important document deliveries on your behalf, including court summons and other official correspondence from your state government.

While you can legally serve as your own agent and still operate a compliant business entity, there are some other benefits of hiring a registered agent service, like the ability to keep your personal information out of the public record. In addition, having a registered agent makes it so that you don’t need to be available at your place of business during all standard business hours, and it also cuts down on the amount of junk mail you’ll receive.

There are many companies that offer this vital service to businesses, and it can be difficult to discern which one is the best option for your company. In this review, we’ll take a close look at MyCompanyWorks, one of the most popular service providers in the industry. Are they the right registered agent service for your business?

About MyCompanyWorks

MyCompanyWorks was formed as MyNewCompany in 2001, and they’ve formed more than 60,000 LLCs and corporations since then. In 2017, they were named to the Inc5000 rankings of the fastest-growing private companies in America.

On their website, MyCompanyWorks explains their mission statement as follows: “We empower entrepreneurs and their advisors by making starting and running a business faster, easier, and less expensive.” Today, they’re one of the nation’s biggest service providers for incorporations, LLC formations, registered agent, and many other services for small businesses.

A fun fact about MyCompanyWorks is that every purchase you make from them is covered by their 100% satisfaction guarantee. You have a generous 90-day window to request a refund, and they will refund your service fee.

While they state that they “cannot refund money charged by the government,” they are “very flexible and willing to work with you to ensure your satisfaction.” Overall, this is a much more generous refund policy than many of their competitors offer.

30-Second Summary of Our Review

MyCompanyWorks has an annual fee of $99 for registered agent services, which is one of the lowest rates available online from any national registered agent provider.

Aside from that, the most impressive aspect of MyCompanyWorks as a company is their strong customer feedback, as nearly all of their 3,900+ online reviews are positive.

We also appreciate the fact that they guarantee that if you need business formation service, all orders will be processed and filed with the state within one business day.

MyCompanyWorks Strengths

• Strong customer reviews – We found more than 3,900 reviews for MyCompanyWorks, and almost all of them are positive.
• Affordable $99 registered agent service – If you’re looking for a registered agent, MyCompanyWorks has a highly reasonable $99 price point for this service. Most competitors charge significantly more than this.
• 100% satisfaction guarantee – Every purchase made from MyCompanyWorks includes their comprehensive satisfaction guarantee. It’s one of the best refund policies in the industry.

MyCompanyWorks Weaknesses

• Registered agent service only included in top-tier packages – While their registered agent service is affordably priced, they only bundle it in with your formation if you purchase their most expensive packages. Some competitors offer a year of annual reports or registered agent service at no extra charge with any formation plan.
• Short customer support availability hours – They have solid support, but it can be hard to reach them because they’re only available from 11am to 7pm ET on business days.

Pricing & Additional Features

MyCompanyWorks has a low rate of $99 per year for registered agent service, which is one of the lowest rates for any national registered agent provider. Their registered agent service doesn’t include any additional features, but at this price point, they don’t really need to.

MyCompanyWorks vs Other Registered Agent Services

MyCompanyWorks does a solid job providing registered agent service, especially considering their favorable customer feedback reputation. Still, they fall short of what some competitors have to offer.

There are other services that bundle registered agent service or annual reports and business formation into one affordable package. Or, if you’re looking for a free business formation, ZenBusiness offers LLC formation service starting at $0 (all you pay is your state’s fee). We also offer reasonably priced registered agent service. For more information on your other options, take a look at our guide to the top registered agent services available.

Online Customer Reviews

Most of MyCompanyWorks’ thousands of customer reviews are located on Shopper Approved, where they hold a 4.9 average score (out of 5) with 3,887 reviews.

Their clients seem pleased with the efficiency of MyCompanyWorks’ services, as well as with their thorough explanations for each step of the LLC creation process. Customer feedback is a strength for MyCompanyWorks.

Customer Service Quality

MyCompanyWorks provides access to their customer support team via phone or email. In our experience, and also based on their customer feedback, either option gives you quick response times and well-informed assistance from their team of knowledgeable professionals.

The only issue with their customer support is their short window of availability, as their representatives are only available from 11am until 7pm ET on weekdays.

Main Reasons to Use MyCompanyWorks

Are you looking for a company that gets positive feedback from their clients? Perhaps you prefer using a company that offers a comprehensive money-back guarantee with a generous 90-day window? These are the two best reasons to use MyCompanyWorks for registered agent service.

Main Reasons Not to Use MyCompanyWorks

There are other companies that offer additional features with registered agent service, like a compliance calendar or annual report assistance. Furthermore, some competitors offer business formation service bundled with registered agent service or annual reports at a low rate.

Conclusion

With positive customer feedback and registered agent service available for less than $100/year, MyCompanyWorks is a formidable company. That said, its business formation service package doesn’t have many features, although it is reasonably priced.

Disclaimer: The content on this page is for informational purposes only, and does not constitute legal, tax, or accounting advice. If you have specific questions about any of these topics, seek the counsel of a licensed professional.