Incorporate.com Registered Agent Service Review (2023 Analysis)

If you want to form a business in the United States, you will need to designate a registered agent. The role of the registered agent involves the usage of their address as your official business address, which means they’ll receive important document deliveries on your behalf, including service of process and official correspondence from your state government.

While you can legally serve as your own agent and still operate a compliant business entity, there are some other benefits of hiring a registered agent service. Having a registered agent makes it so that you don’t need to be available at your place of business during all standard business hours, and it also cuts down on the amount of junk mail you’ll receive.

There are many companies that offer this vital service to businesses, and it can be difficult to discern which one is the best option for your company. In this review, we’ll take a close look at Incorporate.com, one of the most popular service providers in the industry. Are they the right registered agent service for your business?

About Incorporate.com

Incorporate.com opened in 1899, and they’ve served 750,000+ clients since then. Over the years, their name has changed several times ― from Corporation Service Company to The Company Corporation to Incorporate.com ― but the core business has stayed the same.

A fun fact about Incorporate.com is that they guarantee their services with a unique feature: their $75,000 Corporate Compliance Guarantee. With this guarantee, your purchase is protected against filing defects caused by negligence on the part of Incorporate.com. If your filing is found to be invalid through their fault, they will resolve the issue or pay you up to $75,000.

30-Second Summary of Our Review

Incorporate.com is one of the oldest companies in the business services industry, as they opened for business well over a century ago, in 1899.

Unfortunately, their registered agent service costs $235 per year. By contrast, ZenBusiness charges an annual rate of just $199.

Incorporate.com Strengths

• Plenty of experience – Seeing as Incorporate.com has been around since the 19th century, they have longevity that very few companies in this industry can compete with.
• Solid customer support – We have plenty of experience with Incorporate.com’s customer service department, and we don’t have any major complaints. They’re usually able to answer our tough questions quickly.
• Convenient compliance dashboard included – Incorporate.com includes their CSCNavigator online compliance tool with your registered agent service. This tool alerts you of important filing deadlines, provides secure document storage, maintains a compliance to-do list, and more.

Incorporate.com Weaknesses

• High prices – Incorporate.com charges $235/year for registered agent service and $99 for LLC formations. By comparison, ZenBusiness has an annual rate of $199 for registered agent service and offers free LLC formations (just pay your state’s fee).
• Mediocre customer feedback – Customer reviews are not an advantage for Incorporate.com. We only found a small handful of feedback, with unimpressive average scores.

Pricing & Additional Features

Incorporate.com charges $235 per year for registered agent service, with no volume discounts available for clients needing service in several states. In addition, if you want them to file your Change of Registered Agent form with your state, you will need to pay the state fee, and Incorporate.com also requires you to pay the state expediting fee.

As for additional features, they do include access to their CSCNavigator online compliance dashboard that helps you keep track of important filing due dates.

Incorporate.com vs Other Registered Agent Services

Incorporate.com charges $235 per year for registered agent service, while ZenBusiness charges $199. Also, ZenBusiness offers a free LLC formation service package that’s obviously much cheaper than the Incorporate.com $99 plan.

They also simply don’t have a great reputation regarding online customer feedback (more on that in a moment). For more information on your other options, take a look at our guide to the top registered agent services available.

Online Customer Reviews

For a company that’s been open for well over 100 years, and has served over 750,000 clients, it’s surprising that there is so little customer feedback available for Incorporate.com. We found very few reviews on third-party sites, with rating scores mixed between positive and negative feedback. Overall, it’s difficult to do too much analysis on such a small sample of feedback.

Customer Service Quality

Overall, we were pleased with the quality of Incorporate.com’s customer support department. They offer support over the phone, via email, or using their online chat function. With all three options, we received efficient responses.

Their representatives were pleasant to talk to, while also seeming quite knowledgeable, and expanding upon their answers as necessary.

Main Reasons to Use Incorporate.com

If experience is your priority, it could make some sense to use a company that’s been around since the 1800s. Their compliance dashboard is also a nice feature.

Main Reasons Not to Use Incorporate.com

If you want to save money, or if you appreciate positive customer feedback, you might want to look elsewhere. For instance, ZenBusiness gets great reviews and charges as little as $0 (plus state fee) for LLC formation service while including ongoing compliance assistance and other valuable features in our premium packages. We also charge just $199 per year for registered agent service.