Are you looking to form a new limited liability company (LLC), but you’re not sure which of the many formation services can best assist you? Companies like ZenBusiness and Filenow can do the heavy lifting for you, but how do you know which one you should use? In this ZenBusiness vs. Filenow LLC service comparison, we’ll walk through these companies’ main commonalities and differences.
ZenBusiness and Filenow are both reliable LLC formation services, and either can form a compliant entity. However, we have a few advantages, starting with our free (+ state fee) LLC formation service package. Filenow charges at least $49 for LLC formations.
Another important difference is that we have a much higher volume of positive customer reviews, with 12,000+ of them compared to around 600 for Filenow. If you’d like to learn more about these two service providers, read on to discover all the relevant details.
ZenBusiness: We offer LLC service for free (just pay your state’s fee). If you’re looking for some advanced features, our $199 Pro package adds ongoing compliance assistance, an operating agreement template, an employer identification number (EIN), and faster processing. You also might like our $299 Premium plan, as it adds a business website builder, a domain name, a business email address, and 25+ business document templates.
Filenow: At $49, Filenow’s baseline price point for LLC formation service isn’t bad. Filenow’s Premium package costs $199 but it might be a better deal than its Starter package, as it adds several valuable features like registered agent service and EIN acquisition.
ZenBusiness: We were founded in 2015 in Austin, Texas. Since then, we’ve served 500,000+ customers. We’re a public benefit corporation that provides $5,000 grants to help our customers kickstart their businesses.
Filenow: We were unable to glean much information about Filenow’s background or experience level. However, the company does have 600+ mostly positive reviews available on Trustpilot.
ZenBusiness: We provide access to our customer service team by phone, email, or web chat. We have expanded availability that even includes Sundays — very few competitors have any weekend availability. We pride ourselves in continuously improving the quality and responsiveness of our customer support, and we believe we compare favorably to the vast majority of competitors in this area.
Filenow: Filenow offers customer support via phone or email. You can also use its web-based chat application or fill out the contact form on its website. Their representatives are knowledgeable and courteous, and they’re available from 9 a.m. to 7 p.m. ET on weekdays.
ZenBusiness: With us at ZenBusiness, all formation speeds vary based on state capabilities. Also, if you’re in a hurry, you can choose one of our premium packages to speed things up a bit. When compared to other formation services, we’re usually either just as fast or slightly faster. To find out your turnaround time, simply plug in your state and immediately see your estimated processing speed.
Filenow: With Filenow, turnaround times depend on two things. First, each state has its own timelines for processing LLC formation paperwork. Secondly, Filenow processes LLC formations a bit quicker if you order the Premium package instead of the Starter.
ZenBusiness: We excel when it comes to customer feedback, as we have more than 12,000 reviews available online, and nearly all of them are positive. Our clients are clearly satisfied with our services, and they frequently praise our efficiency, along with the general ease of use provided by our platform.
Filenow: We found 600+ reviews of Filenow’s services on reputable third-party review websites, and the majority of them are positive. Overall, most customers seem pleased with the service they receive from this company.
ZenBusiness: Forming a new business entity is simple with ZenBusiness. You’ll start by selecting your formation package, then you’ll provide us with some basic information about yourself and your business. After that, we’ll take care of the rest. It doesn’t get much easier than this.
Filenow: The first step with Filenow is to choose your entity type (LLC, corporation, S corp) and state. Then, you’ll choose which of Filenow’s two business formation packages you’d like to purchase. From there, you’ll walk through a couple of screens that ask for your personal details and basic business info, followed by a very long series of 11 upsell attempts. Once you finally make your way through Filenow’s exhaustive upsells, you can pay for your order.
With either Filenow or ZenBusiness, you have access to a selection of additional services that can help you grow and maintain your business. As you might expect, these companies offer many of the same services, as either can help you with ongoing compliance assistance, operating agreement templates, registered agent service, and more.
However, there are also some services that are only available from us at ZenBusiness. For instance, we offer New York publication service, which Filenow lacks.
Filenow and ZenBusiness have many similarities regarding LLC services but also differ in a few key ways. Furthermore, depending on your specific needs and priorities, your preference may vary. If you’re not yet decided between Filenow and ZenBusiness, let’s review a couple of scenarios that may sway you in one direction or the other.
If you prefer using a smaller company instead of a more experienced option, Filenow could be worth a look.
If you’d like to form your LLC for free (plus state fees), we’re an excellent choice. We also have a much higher volume of positive customer reviews than Filenow. Form your LLC quickly and get more tools to start your dream business.
Starts at $0 + state fees and only takes 5-10 minutes
Identify the LLC package and services that fit your needs and then get started.
It’s hard not to be a fan of our Starter plan because it’s free as long as you pay your state’s required fee. If you’re looking for some more advanced features, our Pro package ($199 + state fee) adds ongoing compliance assistance, EIN acquisition, an operating agreement template, and faster filing. Meanwhile, our Premium package ($299 + state fee) adds a business website builder, a business email address, a domain name, and 25+ business document templates to the Pro package.
Filenow’s refund policy is very strict. They don’t actually offer refunds at all — they only allow exchanges for certain products and services (not including LLC formations), and even then, you have to request one within 30 days.
We have one of the industry’s most reasonable refund policies. We provide our customers with a satisfaction guarantee that says we’ll grant a refund to anyone requesting one for any reason within 60 days of their purchase.
We’re proud to offer New York publication service — see our pricing page for more information about this service. Filenow doesn’t offer assistance with publication requirements.
With ZenBusiness, all formation speeds vary based on state capabilities. Also, if you’re in a hurry, you can choose one of our premium packages to speed things up a bit.
Filenow’s turnaround times are primarily based on each state’s formation speeds. In addition, Filenow offers faster internal processing for customers who purchase their Premium package rather than the cheapest option.
You can. In fact, plenty of people do form their own LLCs without assistance every day. However, we simply like to caution our readers that because every state has its own requirements to form an LLC, it can be a hassle to familiarize yourself with the details of your state’s specific rules and regulations.
In addition, we appreciate the peace of mind we get from hiring a professional service because we trust their expertise. Services like ours at ZenBusiness can form your LLC for free as long as you cover the state fee.
In our opinion, Filenow’s Premium package ($199 + state fee) is an advantage over some competitors, as it bundles a smart collection of features (registered agent service, EIN acquisition, operating agreement template, etc.) at a reasonable price point. As for us at ZenBusiness, we offer a free (+ state fee) LLC formation service package that can save you $49 over Filenow’s cheapest option.
We offer registered agent service for $199 per year, and we also provide annual reports for $100 each. Filenow offers registered agent service for $119 per year, and it provides annual report service for $99 per year.
Disclaimer: The content on this page is for information purposes only and does not constitute legal, tax, or accounting advice. If you have specific questions about any of these topics, seek the counsel of a licensed professional.
Customers ❤️ ZenBusiness
My experience with ZenBusiness so far…
My experience with ZenBusiness so far has been great , I like everything about the site . It’s easy and simple build specifically for anybody that want to launch a business for the first time. 👍
Stephanie was very helpful and provided me with additional information to handle my request.
They are real people and are very…
They are real people and are very helpful. Extremely patient and really go beyond to solve problems and decrease down time for my business. I couldn’t ask for a better comapny to work with.
over 500,000 customers agree!