LegalZoom Annual Report Service Review

If you own and operate a limited liability company (LLC) or corporation, you are required to file an annual report in most states. Annual reports are an important part of a formal business entity’s ongoing compliance requirements, as these filings keep your state updated regarding changes to your business structure or ownership group.

LegalZoom is one of the most popular annual report services. It offers affordable pricing for basic annual reports and a 100% satisfaction guarantee, attributes we’ll always appreciate. But is LegalZoom the right company for you?


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An Overview of Annual Report Filing Services

If you would rather receive some assistance with your annual reports, you’re in luck! The same companies that offer reliable business incorporation services also typically provide annual report services.

Some of these companies (like LegalZoom) simply offer to complete and submit the annual report form for an affordable rate. Meanwhile, some competitors provide managed services in which they keep track of your due dates and file your reports each year for a higher price point.

In this guide, we’ll discuss what LegalZoom has to offer for annual report service, and also take a look at several other important aspects of this company. Let’s get started!

LegalZoom Annual Report Service Review

Let’s quickly review its pros and cons before we dig into the details.


  • Strong pricing model
  • Tons of experience
  • Satisfaction guaranteed
  • Solid customer feedback
  • Extended customer support hours


  • Mediocre pricing for some other services

The LegalZoom Annual Report Service Package

For $55 (plus your state’s fee), LegalZoom will prepare and file your annual report with the relevant state government agency, usually the Secretary of State. This package includes no additional features or perks although, for an additional $20, you can add expedited processing and express return shipping.

Overall Pricing and Value:

LegalZoom has one of the lowest price points in the industry for annual report service, at $55 per year.

To be honest, pricing is usually what holds LegalZoom back, as its pricing for things like business formations and registered agent service are quite high. But for basic annual report services, LegalZoom provides an affordable rate.

Track Record:

LegalZoom has more experience than the vast majority of its competitors. It says it has more than 1 million subscribers to its registered agent service, which is an impressive customer volume considering the high pricing model. In addition, LegalZoom has formed more than 2 million business entities over the years.

When it comes to customer feedback, LegalZoom does pretty well but not great. We tracked down around 6,500 reviews of its services on reputable third-party review websites. While LegalZoom does receive more positive reviews than negative ones, there are competitors with both a higher volume and a higher quality of feedback.

Customer Support:

There is no other company in this industry that provides more access to its customer support team than LegalZoom. Just check out how long its support availability hours are:

  • Weekdays: 8 am to 10 pm ET
  • Weekends: 10 am to 7 pm ET

With LegalZoom, you’ll never have to take time out of your busy workday to contact customer support. With the longest hours of availability in the business services industry, this company offers greater access than any competitor.

How is the quality of LegalZoom’s support? We have never had any complaints, although we will note that, due to the large size of this company, its support is less customized and personalized than that of some competitors.

Ease of Use:

Do you prioritize using a tech-savvy company with an intuitive user interface and a super-simple ordering process? Look no further than LegalZoom. This company offers an easy-to-use website and plenty of advanced tech to help your business stay on the cutting edge.

How Does LegalZoom Work?

The process of ordering annual report service from LegalZoom couldn’t be much simpler. Here’s an overview of what you can expect when you click the “Get Started” button on LegalZoom’s annual report service page.

Keep in mind that this process can vary a bit from state to state depending on specific regulations, but for the most part, it will look something like this:

  • Choose your service package: First, you’ll need to select your state and entity type from the drop-down menus at the top of the page. Then, select whether you’d like LegalZoom’s standard annual report service package, or if you’d rather pay an additional $20 for upgraded shipping and processing.
  • Create your LegalZoom account: Before you get any further into the process, LegalZoom requires you to create an account. Simply provide your email address and choose a password, and you’re on to the next step.
  • Provide business details: Next, you’ll fill in some important information about your company, including its official business name, a brief description of its business purpose, the date on which the business was formed, the entity’s filing number, its federal tax ID number (EIN), the principal office address, the name and address of the company’s registered agent, and the name and address of each business owner.
  • Final steps and payment: Finally, you will enter your name, address, and phone number, along with your credit card info. Once you submit your order, LegalZoom will take it from there!

What Are LegalZoom Customers Saying?

As we mentioned earlier, we found about 6,500 mostly positive reviews for LegalZoom. We will note that this is a smaller volume of reviews than some competitors (like Incfile, ZenBusiness, Rocket Lawyer, etc.) have available, and the quality of LegalZoom’s reviews lags slightly behind these companies as well.

We found plenty of customers who seem pleased with the service they receive from LegalZoom. These people often discuss how helpful LegalZoom’s support network is and how easy it is to use its services.

On the other hand, we also found a decent chunk of reviews from people who were not as satisfied. These customers talk about things like high price points and inconsistent customer support. Overall, LegalZoom’s customer satisfaction reputation is definitely more good than bad, but it’s not all sunshine and roses either.

Disclaimer: The content on this page is for informational purposes only, and does not constitute legal, tax, or accounting advice. If you have specific questions about any of these topics, seek the counsel of a licensed professional.