If you own and operate a limited liability company (LLC) or corporation, you are required to file an annual report in most states. Annual reports are an important part of a formal business entity’s ongoing compliance requirements, as these filings keep your state updated regarding changes to your business structure or ownership group.
LegalZoom is one of the most popular annual report services. It offers affordable pricing for basic annual reports and a 100% satisfaction guarantee, attributes we’ll always appreciate. But is LegalZoom the right company for you?
If you would rather receive some assistance with your annual reports, you’re in luck! The same companies that offer reliable business incorporation services also typically provide annual report services.
Some of these companies (like LegalZoom) simply offer to complete and submit the annual report form for an affordable rate. Meanwhile, some competitors provide managed services in which they keep track of your due dates and file your reports each year for a higher price point.
In this guide, we’ll discuss what LegalZoom has to offer for annual report service, and also take a look at several other important aspects of this company. Let’s get started!
Let’s quickly review its pros and cons before we dig into the details.
For $55 (plus your state’s fee), LegalZoom will prepare and file your annual report with the relevant state government agency, usually the Secretary of State. This package includes no additional features or perks although, for an additional $20, you can add expedited processing and express return shipping.
LegalZoom has one of the lowest price points in the industry for annual report service, at $55 per year.
To be honest, pricing is usually what holds LegalZoom back, as its pricing for things like business formations and registered agent service are quite high. But for basic annual report services, LegalZoom provides an affordable rate.
LegalZoom has more experience than the vast majority of its competitors. It says it has more than 1 million subscribers to its registered agent service, which is an impressive customer volume considering the high pricing model. In addition, LegalZoom has formed more than 2 million business entities over the years.
When it comes to customer feedback, LegalZoom does pretty well but not great. We tracked down around 6,500 reviews of its services on reputable third-party review websites. While LegalZoom does receive more positive reviews than negative ones, there are competitors with both a higher volume and a higher quality of feedback.
There is no other company in this industry that provides more access to its customer support team than LegalZoom. Just check out how long its support availability hours are:
With LegalZoom, you’ll never have to take time out of your busy workday to contact customer support. With the longest hours of availability in the business services industry, this company offers greater access than any competitor.
How is the quality of LegalZoom’s support? We have never had any complaints, although we will note that, due to the large size of this company, its support is less customized and personalized than that of some competitors.
Do you prioritize using a tech-savvy company with an intuitive user interface and a super-simple ordering process? Look no further than LegalZoom. This company offers an easy-to-use website and plenty of advanced tech to help your business stay on the cutting edge.
The process of ordering annual report service from LegalZoom couldn’t be much simpler. Here’s an overview of what you can expect when you click the “Get Started” button on LegalZoom’s annual report service page.
Keep in mind that this process can vary a bit from state to state depending on specific regulations, but for the most part, it will look something like this:
As we mentioned earlier, we found about 6,500 mostly positive reviews for LegalZoom. We will note that this is a smaller volume of reviews than some competitors (like Incfile, ZenBusiness, Rocket Lawyer, etc.) have available, and the quality of LegalZoom’s reviews lags slightly behind these companies as well.
We found plenty of customers who seem pleased with the service they receive from LegalZoom. These people often discuss how helpful LegalZoom’s support network is and how easy it is to use its services.
On the other hand, we also found a decent chunk of reviews from people who were not as satisfied. These customers talk about things like high price points and inconsistent customer support. Overall, LegalZoom’s customer satisfaction reputation is definitely more good than bad, but it’s not all sunshine and roses either.
Disclaimer: The content on this page is for informational purposes only, and does not constitute legal, tax, or accounting advice. If you have specific questions about any of these topics, seek the counsel of a licensed professional.
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